• Get Spare Parts

    We supply spares for washing machines, dishwashers, fridge freezers, cookers, ovens and more from all UK brands such as Lamona, Hoover, LG, Zanussi, AEG, Liebherr, Rosieres, Smeg, Beko, Bosch and others
  • Appliance Fault Help & Support

    Get free diagnostic and repair help for your broken appliance in our forums where you can talk directly to the experts that repair domestic appliances
  • Find Local Repair Companies

    Find local repair companies in your area totally free to repair your faulty washing machine, tumble dryer, oven, fridge freezer, dishwasher and more
  • 1
  • 2
  • 3

UK Whitegoods is probably the largest and best domestic appliance resource in the world and we share a wealth of information to help you choose what to buy or avoid and that will get you help with most appliance problems using articles, tutorials and more that show you how to repair most common problems yourself and, if you get stuck or need more help just use our forum where you can get fault finding help from appliance repair experts completely free.

Explore the menus above and below to find articles to help you solve appliance problems, provide appliance buying advice, buy spare parts in our store or you can use the forums for direct help and support with buying choices, faults and more.

For the forum all you need to do is sign in or register, post your question and wait for answers. It's that easy with zero spam, no marketing emails.

If you have a broken down washing machine, fridge freezer, cooker or any other appliance we can probably help you save it as many appliances are thrown away every year for minor faults that could have been easily solved with no parts or a very small cost on spare parts.

Domestic Appliance News

Ten Fires A Day
Ten Fires A Day
Water Filled Weights
Water Filled Weights
More Connected Appliance Woes
More Connected Appliance Woes
Ten Fires A Day

There's been some hoopla in the media o late after some bright spark decided to work out, from some statistics that ten fires a day were being caused by faulty appliances.

Thing is, does that claim really stand up to even a little scrutiny?

The answer is vague but probably it doesn't and we'll explain why.

The first thing to keep in mind is that these "incidents" are where an appliance is said to be involved.

What these figures do not tell us is, how many were false alarms, how many were just faults like a burnt out component, a belt fault, door seal rubbing and so on. How many were mis-installed. How many were a result of misuse. And, goodness knows how many other reasons that the fire services might be called.

Our point is, these figures may look or even be made to look alarming but the reality under some scrutiny and with the application of some common sense may well paint a different picture.

We've even seen claims that the Grenfell disaster was caused by a faulty Hotpoint fridge freezer and, thus far this is not at all certain. We simply do not know this for sure as yet and, we are unlikely to until the enquiry publishes its results.

All this off the back of an investigation carried out by The Sun newspaper that says that 428 fires between 2014 and 2016 were blamed on Hotpoint appliances.

Meanwhile, 226 were caused by Indesit products and 201 on Beko items, according to the figures obtained by the newspaper under the Freedom of Information Act.

It is said that at least five people died as a result of the fires which is tragic and any loss of life is so regardless of how it was caused.

But to put a little perspective on those numbers, there's roughly 27 million homes in the UK each with a conservative average of around 3 appliances per home meaning that there are probably at least 90 million in use daily in the UK alone.

Add up all the fires, all the appliances and you get a risk of 0.00095% over that two year period and, if you have that per year, it's less than half of one thousandth of a percentage point.

In short, so low it actually points to appliances being ludicrously safe things overall.

Our point is and, we are not in anyway trivialising any danger from any source at all, that the danger presented by appliances is staggeringly low and people have no call to panic, despite what might be claimed in the media.

Water Filled Weights

You might have noticed there's been a bit of a fuss in the media about water filled weights being used on washing machines instead of the traditional concrete or in a few cases, iron weights wet, here's our thoughts on it.

Apart from that the failed Reason washing machine was set to use them and, it failed!

Here's the problem. Space.

Concrete or iron has a higher weight density so, especially large capacity machines that everyone seems to want to buy these days where space is at a real premium internally, the notion of taking up yet more space for weights just ain't gonna happen.

Then look into the costs.

If it costs more in a market where cost is at an even greater premium than space do you really think that manufacturers will spend more to please the media or whatever?

But I hear some cry, what of all the environmental benefits touted in the media then with lower fuel costs for lorries and whatever?

Well, you need to think logically about the whole thing, not just focus on the bit that suits your premise.

From what we can gather the idea is that it's a plastic box (in effect) injection moulded we assume that has a silicon injected layer coating the internals to prevent leakages (ha ha) and apart from thinking, "good luck with that on skinny front weights that break when you look at them wrong". Our thoughts were, well that's nice so instead of some natural rocks and stuff we're going to use oil based synthetics that use a boatload of energy and water to make to replace what is a pretty efficient, tried and proven manufacturing process.

But more, manufacturers would need to retool to do all that as well at a huge cost.

Then if you want the same capacities you need bigger cabinets... etc, etc.

Bigger cabinets = less on the truck in a container = (probably) zero net gain or even a reversal.

If you can as market forces might demonstrate you can't as the things won't fit in a standard slot or, you get more capacity with a machine using conventional weights so the market will just gravitate to that anyway.

All in all, we can't see this idea flying and we're really sorry to seem a bit negative but we're afraid that the realities of the market will prevail over idealistic notions.

Nice idea but, not new and probably not practical in the real world so we doubt the concrete weight is dead yet.

More Connected Appliance Woes

We're on a roll this week with stark warnings about connected appliances and the security (or lack thereof) surrounding them with new warnings from a police chief constable now.

Chief Constable Mike Barton, national lead on crime operations has warned of smart connected devices allowing back door access to criminals to steal people's details and potentially more from owners.

Mr Barton told the Telegraph: “It’s not just that they [cyber-criminals] are going to get into your fridge and find out how many yoghurts you eat a week.

"The fact is that your ‘internet of things’ are all plugged into the same network and that provides the criminal with a back door into your network.

“The more you connect up your devices, the more you give people the opportunity to invade and the more there is a very real challenge to your security.”

Mr Barton explained that since many appliances are now fitted with cameras, hackers could even use them to spy on people in their homes. That's important as if criminals know you're not there, on holiday etc then breaking in becomes a whole lot easier for them!

He also pointed out that integration of the devices with bank details, such as a fridge that can order milk online when it runs out, posed an added risk. And when we consider the lax security we've seen the far on appliance implementations and the widespread criticism of it we strongly urge people not to conduct transactions on these appliances.

Mr Barton's warning came as the government said it plans to let tech firms like Amazon and Google provide gas and electricity to British customers.

Rules banning firms that are not dedicated energy providers from entering the market are set to be relaxed by energy regulator OFGEM and the Department for Business, Innovation, Energy and Skills.

The government hopes billions could be wiped from electricity bills as tech firms “disrupt the market”.

However doing so will require homes to use internet-connected meters providing information about energy consumption, leading to fears over hacking which, given what we've seen so far with appliances, we can't say we blame people from being skeptical on the security of these devices.