• Get Spare Parts

    We supply spares for washing machines, dishwashers, fridge freezers, cookers, ovens and more from all UK brands such as Lamona, Hoover, LG, Zanussi, AEG, Liebherr, Rosieres, Smeg, Beko, Bosch and others
  • Appliance Fault Help & Support

    Get free diagnostic and repair help for your broken appliance in our forums where you can talk directly to the experts that repair domestic appliances
  • Find Local Repair Companies

    Find local repair companies in your area totally free to repair your faulty washing machine, tumble dryer, oven, fridge freezer, dishwasher and more
  • 1
  • 2
  • 3

UK Whitegoods is probably the largest and best domestic appliance resource in the world and we share a wealth of information to help you choose what to buy or avoid and that will get you help with most appliance problems using articles, tutorials and more that show you how to repair most common problems yourself and, if you get stuck or need more help just use our forum where you can get fault finding help from appliance repair experts completely free.

Explore the menus above and below to find articles to help you solve appliance problems, provide appliance buying advice, buy spare parts in our store or you can use the forums for direct help and support with buying choices, faults and more.

For the forum all you need to do is sign in or register, post your question and wait for answers. It's that easy with zero spam, no marketing emails.

If you have a broken down washing machine, fridge freezer, cooker or any other appliance we can probably help you save it as many appliances are thrown away every year for minor faults that could have been easily solved with no parts or a very small cost on spare parts.

Domestic Appliance News

Whirlpool MD Change
Whirlpool MD Change
Fridge Caused Grenfell Fire
Fridge Caused Grenfell Fire
AO Posts £12M Loss
AO Posts £12M Loss
Whirlpool MD Change

Longstanding Whirlpool head honcho Jeff Fettig is to stand down as CEO to be replaced by Marc Bitzer from the start of October.

Whirlpool appoints Macs Bitzer as the new SEOAnd no, it's not al about the tumble dryers here in the UK as for Whirlpool the UK is only a tiny part of their operations.

“On behalf of the Whirlpool Board of Directors, we are very pleased to appoint Marc as our next CEO, the 8th CEO in our 106-year history,” said Fettig. “Marc has a deep understanding of our business throughout the world and has personally led our operations and delivered strong results during his 18-year tenure at Whirlpool. As we prepare for the future, I am very confident that Marc is uniquely qualified to lead our company in continued success.”

Fettig (age 60) will continue to serve as Chairman of the Board. “My primary role,” he said, “is to support Whirlpool, Marc and our leadership team in this planned CEO transition. I am effectively stepping away from our day-to-day management after 36 years of service and the last 13 as CEO.

“As a company, we have achieved significant milestones during this time through the great work of Whirlpool people throughout the world. Going forward, I believe we have more opportunities than ever before in our 106-year history. I know Marc, and our Whirlpool leadership team, will continue to achieve great things for our company in the years ahead.”

In a statement Marc Bizer said, “I want to thank the Whirlpool Board of Directors and especially Jeff Fettig for their confidence in appointing me to this position,” Bitzer commented. “The foundation of success built by Jeff and so many within this company affords us an exciting future to exceed the needs and aspirations of our customers, expand shareholder value and create a unique and fast-paced workplace that people continually are proud to call Whirlpool Corporation.”

Fridge Caused Grenfell Fire

The disaster that befell the Grenfell Tower in London was a shocking tragedy that most of us will probably, perhaps thankfully, never be able to comprehend but reports have emerged that the starting point of the fire was a Hotpoint fridge freezer.

Hotpoint Fridge Freezer Caused Grenfell FireThe fire that ultimately claimed the lives of seventy nine people and caused the destruction of one hundred fifty one homes is largely being attributed to the cladding used on the exterior of the building.

However it has been stated that the fire began with a problem on a Hotpoint FF175BP model. This model is not problematic in our experience nor has it been the subject of any recalls and there are said to be up to 64,000 of these machines in the field that were made from March 2006 to July 2009.

It is important to note that we do not know how or why the fridge freezer went on fire, that remains a mystery at this time.

Hotpoint FF175BP fridge freezer safety notice

Hotpoint who's current owner is Whirlpool have preemptively issued a product safety notice on the machine as well as issuing the following statement:

“Words cannot express our sorrow at this terrible tragedy. We offer our most profound condolences to the victims, those who have lost loved-ones, homes, and possessions, and to their friends and families.”

“Our thoughts and prayers are with all those involved, including the emergency services who risked their lives to extinguish the blaze and rescue those in the building.”

Obviously with the ongoing investigations around this matter information is limited but we will update as we can and events unfold.

Please, if you have a fridge freezer that looks like this one, check it:

FF175BP hotpoint fridge freezer safety notice

The full details of the safety notice can be foud here:

https://www.hotpointservice.co.uk/fridgefreezer

The number to call is: 

0800 316 3826

Opening hours:

Monday - Friday: 8.00am - 6.30pm.

Sat: 8.30am - 5.30pm.

Sunday: 9.30am - 3.30pm.

AO Posts £12M Loss

Well we did say it was too good to be true and on occasion we do like to make with the whole "told ya" thing but in a totally unsurprising more, AO has posted a huge loss. Again.

Once the darling of the industry, the stock market and whatever else Ao is starting to look a little tarnished lately after a £10.7 million loss last year (usual expansion cost story) and now again this year a yet deeper loss of £12 million.

Oh and recall we said the business was way, way overvalued as did many others well, shares are now down 62% on the launch price and they just slid 6% on the news of this new loss. So much so it is set to be removed from the FTSE 250 this month.

But overall revenue is up.

Any of us that are in business will live by the old accountants' caveat though of, "turnover is vanity, profit is sanity" and when you sell stuff at trade cost or less well, you kinda ain't gonna make any profit. If you don't make a profit, you won't stay in business no matter how much you sell.

Chief executive of AO World Steve Caunce warned: "Trading this year has been mixed, particularly for our UK business."

"In the second half of the year, trading in the UK became more challenging as we began to feel the impacts of dampening consumer confidence following the UK's vote to leave the EU, subsequent price inflation and a slow-down in the UK housing market."

All in all like other analysts, we can't see that changing anytime soon so, expect more of the same for the foreseeable future.