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UK Whitegoods is probably the largest and best domestic appliance resource in the world and we share a wealth of information to help you choose what to buy or avoid and that will get you help with most appliance problems using articles, tutorials and more that show you how to repair most common problems yourself and, if you get stuck or need more help just use our forum where you can get fault finding help from appliance repair experts completely free.

Explore the menus above and below to find articles to help you solve appliance problems, provide appliance buying advice, buy spare parts in our store or you can use the forums for direct help and support with buying choices, faults and more.

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If you have a broken down washing machine, fridge freezer, cooker or any other appliance we can probably help you save it as many appliances are thrown away every year for minor faults that could have been easily solved with no parts or a very small cost on spare parts.

Domestic Appliance News

The Right To Repair
The Right To Repair
Hisense Bid For Gorenje
Hisense Bid For Gorenje
Dryer Fires Are Common
Dryer Fires Are Common
The Right To Repair

We've been on about this topic for a while now and subtly trying to warn people in the industry that this is a "thing", it is happening and, they need to pay attention.

 The fact is, we cannot go on forever with the throwaway mentality that we have and the reality is, a lot of stuff is too difficult and expensive to repair, too cheap to buy and that's mainly down to, for appliances at least, them not being as durable or supported for as long.

But our ethics and morality aside, it's not a sustainable system we have so there are some that are actively trying to change that.

An interesting case has come to light from the tech industry where copyright laws are being used to prevent the ability to repair, along with other tricks.

Here's the video:

This does have implications for the appliance industry as some brands such as Bosch, Miele, Indesit and more will not allow you to buy a PCB for example that is programmed, you have to either have to pay extra to have them programmed at source at additional cost or, you have to pay a company employee to replace it and program it onsite.

Of course, we can be accused of being biased and yes, we are. We openly sell parts and we also vehemently support the repair trade so of course, we're biased. But we're biased on the side of the customer to be able to repair or have repaired at a reasonable cost the appliances that they own so we reckon we've got the moral high ground here.

But as demonstrated in this video, is it really reasonable that we are to expect people to go to prison to have the right to repair the products that they own?

For us, that's not sustainable, moral, reasonable or remotely helping with environmental issues and we wish the Right To Repair Movement the best of luck to succeed in bursting these barriers and allowing customers more freedom of choice.

All we need now is a revolution or, some legislation enshrining the right to repair.

There again, many large businesses have no interest in seeing people repair more, throw away less and by logical extension, then be buying less of their wares. Expect them to fight.

Hisense Bid For Gorenje

We hate to say it (again) but, we told many people that it would be of no surprise at all if one of the big fish made a bid for Gorenje well, apparently that has happened.

To be fair, we thought it'd be Electrolux that would go for gold here but from left of field, the Chinese company Hisense has made a bid for the Slovenian manufacturer.

But we are led to believe that three Chinese companies are in the running to buy Gorenje, Hisense, Haier and Hefei Meiling.

Hisense has apparently won out now owning more than 50% of Gorenje shares at a cost of €293 million.

Gorenje openly said last year it is seeking a strategic partner to increase cost efficiency and brand awareness. Then the company reported earlier this year that their net profit in 2017 fell 84% due to cost pressures and intense competition.

So selling the business does make sense.

If we hear any more we will update as required.

Dryer Fires Are Common

We've sat back and watched, commented on occasion and watched some more on this topic and we've said repeatedly that dryer fires are common and that there's really not much can be done as it's not, in our opinion always a design flaw despite that being the go-to explanation in the media at large.

 

Here's the thing, what goes on fire is usually what is put into it and a build up of fluff or lint. The fluff and lint isn't put there by the manufacturer and the reason it builds up is often due to poor care and maintenance by users. Now, people can berate that opinion all they like but, the repairers see blocked filters and excessive lint every day so, our evidence that is 100% factually based on seeing scores of them would seem to suggest that this is the case. Despite protestations otherwise.

Worst of it is, the evidence is charred lump so proving the case, either way, can be difficult if possible.

But in any tumble dryer, there's really not a lot that can actually burn, other than what people put in them.

With tumble dryer fires back in the news of late on the BBC Watchdog program with both that and the consumer organisation Which? Demanding a full recall of Whirlpool dryers we bought we'd add a little perspective as, it was timely and purely by chance that we caught report this from the USA:

See what we mean?

Every time it's sensationalised in the media and questions are asked about the design, is it faulty, what can manufacturers do to make them safer etc? Same old, same old.

Only this time it was highlighted that most are caused by blockages or amassed lint, which is a sensible reason for most dryer fires.

But goes onto mention the build-up of lint inside the dryer that is part of a lawsuit against Electrolux.

A striking similarity to the shenanigans here with Whirlpool who bought the "problem" created when the brand(s) in question were under the control of Hotpoint but, it goes back farther than that.

The common factor in it all, regardless of almost which case you look at anywhere in the world, lint build up in the dryer or blockage that is virtually always as a result of poor airflow caused by a failure to clean the filters regularly enough so far as we can see.

From your perspective, there are a few things you can do to completely mitigate risks or as much as is possible.

You could insist on a fire suppression system to be installed wherever there's a dryer or other appliances as is the case in some regions but, that's not really practical even if it is the best solution.

You could try to get owners to maintain them properly but every one that has gone up the owners seem to claim that they always cleaned the filters in accordance with the instructions which we find, somewhat difficult to believe based on what is seen in the field.

You could just ban tumble dryers completely, as a species we all coped without them for thousands of years.

You could make heat pump ones all you can buy, hang the cost and additional materials, maintenance and slow drying performance.

Or, you could make regular maintenance by a professional mandatory in some way then any issues would be noticed and rectified mitigating any danger.

But the choices are limited and to design something that gets pretty hot (and has to do do the job) blowing what air over what are potentially flammable items that create lint and fluff that needs to be cleared out foolproof and 100% safe if not looked after correctly is a big ask of manufacturers.

It can probably be done but, people are going to have to understand that it will come at a cost, probably a considerable one.

Do we care if people don't want to hear this and would rather blame the manufacturer, not really. So long as people pay attention and maintain their appliance correctly they will last longer, work better and hopefully will never go up in flames!