Domestic | Appliance | Comet | News
Further 284 Jobs To Go At Comet
The Hull Daily Mail has reported today that the Comet head office call centre is set to close with the loss of a further 284 jobs at the retailer. According to the newspaper the work will be transferred to the company's call centre in Clevedon, near Bristol.
Diana Johnson, MP for Hull North, said the job losses were yet another devastating blow to Hull's economy.
She said: "It is deeply disappointing to hear Comet will be closing its Hull call centre. It is particularly sad for the city as Comet was founded in Hull and was one of the city's most significant employers."
Staff at the centre have spoken to the Mail about their disgust after claiming they were this week tasked with training staff from Clevedon – staff, they say, will ultimately be taking over their jobs.
One worker, who did not wish to be named, said: "The whole thing stinks. This week, team leaders and line managers from Clevedon have been to Hull and we have been going through the process of showing them how things work and the processes we use – basically showing them how to do our jobs.
"This was before we were told the Hull call centre would definitely close but we all suspected this would happen a long time ago."
Comet launched a 90-day consultation into plans to merge its Hull and Clevedon call centres on February 23.
At the time, the company said it had not made a decision either way.But workers had hoped the company's strong Hull connections would save it. That consultation will end in May although employees said most workers eventually "saw what was coming" and have been looking for work.
As part of the deal, Kesa pumped £50 million into the struggling electricals chain and took on the firm's pension scheme.
Another worker, who did not wish to be named, said the company had turned its back on its loyal Hull workforce.
They said: "Staff are expected to remain loyal yet where is the help and support for people who have worked very hard for many years?
"The whole thing is causing a lot of upset across the Hull office."
Comet said its Business Centre in Hull, which employs about 160 staff, will remain open.
The company said it is also providing on-site support for workers to help them find new employment.
A spokesman said: "Following the proposal to move from two contact centres to one, Comet can confirm that, having carried out extensive research, the decision has been made to close the call centre in Hull and move the activity to our Clevedon base.
"In spite of this, we are pleased to say the company will be retaining the business-to-business and insurance team and so we still be a large scale of employer of just under 200 individuals in the Hull Business Centre."
The company declined to comment on workers' claims they have been tasked with training their Clevedon colleagues to do their jobs.
| Click to here subscribe to our RSS newsfeed to get all the appliance news stories we publish |
| Click here to find an approved service engineer to repair your appliance |
|
Click here for appliance spare parts in our store email us on spares@ukwhitegoods.co.uk for appliance spare parts Or call on 0845 172 8002 |
Can't Find It? Need More Help With Your Appliance?
Getting help, buying spare parts or getting a service engineer for your appliance can be confusing as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make finding good information, trusted repair engineers and correct spare parts all at the best price as simple as possible for you.
| To get technical help with your appliance then please click here for our support forums for more appliance help | |
| Contact us for appliance spare parts using our online contact form, simply click here for help with appliance spare parts |
Find even more information on appliance faults, spare parts and repairs using the custom Google search below which will search our forums, the spare parts store and all appliance news articles and other content on the UK Whitegoods website.
| All contents © 2003-2013 UK whitegoods Limited. Brand logos and images for informational purposes only |
| Washing Machine Parts | Cooker & Oven Spare Parts | Tumble Dryer Spares | Fridge Freezer Spare Parts | Dishwasher Spares | Cooker Hood Spares | Cleaner Spares | Fridge Water Filters |

With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums