- Created: Monday, 14 May 2012 08:58
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Reports indicate that almost 1000 complaints from all around the USA of Whirlpool, Kenmore and Kitchen Aid dishwashers catching fire which appears to be down to a faulty component in the dishwashers.
Reports from dishwasher owners who have had their dishwasher go on fire say that the see thick black smoke, and when opening the unit, flames shooting out.
You can see the lawsuit in full here on the KitchenAidFire.com website which is managed by Steve Chambers, who is teaming up with Chuck Fax for a class action lawsuit.
They claim that a circuit board is defective, and that the defect exists in up to 20 million dishwashers across America sold the names KitchenAid, Kenmore and Whirlpool.
The lawsuit also claims that Sears and Whirlpool knew about the defect no later than 2008.
Since filing the lawsuit in November, kitchenaidfire.com has received additional reports of nearly a 1,000 owners with the same problem, including a few Maytag units. Maytag dishwashers are also made by Whirlpool.
The obvious question that has been posed why no Whirlpool recall?
This was their direct response to that question, from the Whirlpool Corporation Spokesperson:
Whirlpool Corporation dishwashers are safe and reliable because of our award-winning safety processes. We first began manufacturing dishwashers with fully electronic controls in 1989. We’ve sold more than 24 million of those dishwashers. All were designed with built-in safety features and tested to contain a rare event, like an overheated control board, inside the appliance. We have found only a few dishwashers out of 24 million manufactured where the safety features did not contain the heat damage inside the unit. In those few instances, minor heat damage occurred on the outside of the dishwasher. No serious injury has been caused by a Whirlpool control board. We evaluate every report that is brought to our attention, and provide that information to the appropriate government safety agencies, including the U.S. Consumer Product Safety Commission. We will continue to monitor the safety performance of our dishwashers and work closely with those agencies. We encourage consumers with concerns to contact us directly at 1-800-422-1230.
Of course where products, appliances are not, are mass-produced to reduce costs and a faulty component is discovered, it can affect many thousands and, quite possibly, millions of products.
A report from NBC17 is below:
To our knowledge this does not affect any UK or European models of Whirlpool dishwasher.