- Created: Monday, 03 October 2016 11:24
- Hits: 771
Wow Samsung just can’t seem to catch a break with it’s array of so called exploding products that now extends to washing machines in the USA, Australia and globally with phones.
With the latest debacle in the USA though, Samsung won’t be able to fix this one with a plastic bag!
This time it’s top loading washing machine sold between March 2011 and April 2016.
According to the lawyer acting on behalf of some owners that are suing Samsung in a report by ABC News the reason is that support rods that hold the drum in place come adrift and the machine literally destroys itself whilst in use.
What is a bit worrying is that, although we first saw this about a month ago, Samsung have yet to come up with a fix for the problem. And, Samsung aren’t really saying all that much about it it seems, their statement is as follows:
We are in active discussions with the CPSC to address potential safety issues related to certain top-load washing machines manufactured between March 2011 and April 2016.
In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.
Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle.
It is important to note that Samsung customers have completed hundreds of millions of loads without incident since 2011.
To determine if you have an affected washing machine, visit us at www.samsung.com/us/support/tlw .
Safety is our top priority. If you have any questions, please call Samsung at 1-844-483-3881.
So if you have one, the only thing you can do is use it lightly for now.
As it is the USA though, we really do expect more legal actions to come in time.