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Free Callouts
Does anyone still do it, does it work or is all you get the worst type of customer that expects something for nothing? More here
 Appliance Distributor Goes Bust!
Appliance distributor Inmans falls into administration, the discussion in the forum is here

Engineers Losing Hundreds Of Service Calls
Independent service engineers and losing hundreds of chargeable calls every month through not being listed on the engineer search. More details here

Manufacturer Seeks Service Agents (NEW!)
Another manufacturer is seeking service agents to carry out warranty service work for their brand of appliances. This work will primarily be given to WTA or DASA members but also to others. Find out more here

Work Dead?
The guys discuss whether they are busy or quiet work wise in the forum here

GoLocal Reactive & Comet Service Work
GoLocal gets pulled up in the forum on the Comet work thread after claiming that they are getting work from Comet. Turns out that they aren't and that they also aren't paying agents, allegedly of course.
If they call you then you'd better read this post and the next couple of pages before you agree to do any work on their behalf so you can make an informed decision.

New ISE Models
Find out about the new ISE models in the ISE forums but new models now available from stock are:
D243W Dishwasher
DC158 Drying Cabinet
W288eco washing machine that has intelligent hot and cold fill

Mobile Payments
Take mobile payments from credit and debit cards to increase your chances of picking up chargeable work.
More details on an offer from the WTA are here but the TA opened the offer up to all trade members, not just TA members.
People want to pay be card these days, it's becoming essential.

Of course there are a lot more interesting topics, gossip and general chat in the forums as ever with more and more happening every day.
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With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums