UK Whitegoods Contacts

Getting In Touch With Us

We prefer dealing via email as it is quick and easy but we can be contacted in various ways.

The forums can be used to contact us easily as these are regularly monitored by site administration.

Spare Parts For Appliances

Or call us on our direct spares line: 0845 172 8002 (Direct: 01563 557156)

Direct spares email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For spare parts it is much better to use email so that we can send you images, parts diagrams and so on which can make identifying the correct spare part that you require much easier.

Advertising On UK Whitegoods

For more information on advertising on the UK Whitegoods site please see this page about advertising for more details.

Further information can be obtained on rates etc by contacting us on  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Press & News Enquiries

Got a hot appliance story to report or a new product launch? If you do please send us the details and, if the story is deemed appropriate we will publish it in the news section of the site. 

For this please give us as much detail as you can and access to any stock images that we can use to make your story stand out. All stories will be sent via our newsletter to over 20,000 recipients who largely work in the domestic appliance industry.

For press enquiries or information for media outlets please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact us by phone on 0845 172 8001 with your requirements and we will do our best to assist you wherever possible. Or you can find more press information on this page

UK Whitegoods Site Admin

You can call UK whitegoods during normal office hours on 0845 172 8001 (Direct: 01563 557154) Monday through Friday 9am till 5pm.

Postal information should be sent to:

UK Whitegoods Logo
Unit 5/6 Bonnyton Industrial Estate
Munro Place

VAT Number: 856 2966 80

Company No.: SC270039

email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Visiting Or Collecting Spare Parts

You can collect spare parts from our main distribution warehouse of, if oyu want to visit us, you can find us using the details above or see where we are located on the map below.

For more details about collecting spare parts please see the page from this link


0 #49 Wendy Gray 2015-09-06 13:46
We have a Neffintegrated fridge freezer K9625xOGB/31. 70/30 split
This is now discontinued it has fixed hinges. We would like to change it for a Beko BC73fc which I am told is slide hinges an we modify our cupboard doors to accommodate this item? The only fixed hinge unit we can find is over £200 more than the sliding hinge units. Also do you supply the necessary door furniture
Many thanks
0 #48 PHLIP COMMON 2015-09-04 04:40
can you supply selector switch for brandt oven
model FP662XF1 THANKS
0 #47 pauline farquhar 2015-08-23 07:51
Diplomat dishwasher display error code 3 can you advise please
0 #46 Susan Spiers 2015-06-14 21:09
Are there any free standing dishwashers with a depth less tan 60cm
I feel like I have looked at everyone!

0 #45 treyvan 2015-05-20 19:01
HI my Hoover optimax washing machine door broke so I replaced the mechanism. When I fit the new one it 1) didn't line up properly 2) locked but I couldn't open it again so I figured I must have put the latch the wrong way so I turned it around and still it didn't line up and this time it didn't even lock, the latch wasn't long enough to even try and lock, is the interlock broken do you think if so where can I purchase one in the UK pleasw
0 #44 rodolofo rodriguez 2015-04-30 02:15

I have a Candy laundry PVB EVOT 08610
The IC VIPER 16L is bolw at the naked eye.
I can´t find the 16L, here in Buenos Aires, b but a very similar one YES it ia ther VIPER 17L. Q : can I replace it ?
TYhankas Rodolfo
0 #43 richard crawley 2015-04-29 13:48
montpellier TVS6 s/n xy1201004B-0653
bought may 2013 needing a repair.
4 nydd vale terrace harrogate hg12ha
0 #42 leanne hiscock 2015-03-25 18:47
Hi sorry to both you just a query I have a spare fridge and freeze but I'm fridge is keep leaky water at the bottom of my fridge inside where the over flow hole is just wondering if u could help in any way
0 #41 pat morris 2015-03-18 12:47
Liebher fridge enquiry no
which is the service number, Isent you every thing that was written on the sticker near the salad crisper in the fridge. thanks Pat
0 #40 Ian Atkins 2015-02-24 18:15
Is there any fridge/freezer engineer left in the UK who is licensed to change a compressor unit on an american fridge freezer. I can bring the unit to them anywhere in the UK.

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Spares Help - From the store "Contact Us" option or
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How To Repair Problems - Please use the forums

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Get Spare Parts

Appliance spares for washing machines, washer dryers, cookers, ovens, hoods, dishwashers and all other major appliances

Find spare parts in our online appliance spares store

email us on

Or call on 0845 172 8002

Fault Code App

Get our fault code guide app for trade from the Apple App Store for iOS devices and Google Play for Android devices
Get our fault code app on Apple App Store for iOS devices
Get the UK Whitegoods fault code app for Android devices on Google Play

Can't Find What You're Looking For? Need More Appliance Help?

Getting help for appliances, buying spare parts for any appliance or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this all as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.

Get technical help for your washing machine, dishwasher, cooker and other appliances in our help and support forums To get support with a technical query then please use our appliance forums
Get spares help and advice for washing machines, dishwashers, ovens, tumble dryers and more from our spare parts experts Contact us for spare part using our online contact form, simply click this link for our spares contact page.

Find Even More Appliance Information

Get more information targetted on your needs for domestic appliance faults, spare parts and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.