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Heater problem on Bosch Excell d/w Model Number: SGS46E28GB

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Heater problem on Bosch Excell d/w Model Number: SGS46E28GB

Postby Le Boche » Thu Nov 03, 2011 10:07 pm

Hi all

I am posting to ask if anyone can give me some pointers towards fixing my dishwasher.The d/w was running for a prolonged period without heating up and the display was showing a figure '1' so I think I'm right in saying that there is a general heater problem and I am hoping that it may be a dry joint on the circuit board as the dishwasher is only 3 yrs old and I would think that the element should still be okay. Unfortunately a call to the local service engineers would be financially unviable and it would be cheaper to scrap the machine and start again, so I'm hoping to fix it myself and save it from the knackers yard!!!

I just need some help to locate the relevant circuit board and to find the fault (assuming that is where it is of course!)

Any advice would be gratefully received.

All the best

Le Boche
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby iadom » Thu Nov 03, 2011 10:53 pm

Le Boche wrote: Unfortunately a call to the local service engineers would be financially unviable and it would be cheaper to scrap the machine and start again,


Whilst we await one or two of the Bosch experts to come along can I just say that that statement is, shall we say 'daft', and that is being polite. :rolls:
That which can be asserted without evidence, can be dismissed without evidence.
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby nomadPaul » Fri Nov 04, 2011 9:40 am

What you need to check first is the water level . Once its up & running , how much water is there in the base ? It should cover the whole base and reach about 1/2 way up the salt pot lid. Also , does it make any funny noises when it initially fills ?
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Fri Nov 04, 2011 4:24 pm

Thanks for the replies so far guys

@iadom I was quoted £200 for parts and a £50 call out fee - go figure - but thanks for your input

nomad it is filling up okay, no funny noises but just runs for ever and doesn't heat up
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby iadom » Fri Nov 04, 2011 4:29 pm

Le Boche wrote:
@iadom I was quoted £200 for parts and a £50 call out fee - go figure - but thanks for your input



Could you hear his spurs jangling as he got down off his horse? :rolls:

Find an engineer :wink:
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Fri Nov 04, 2011 6:00 pm

you're a funny guy
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Fri Nov 04, 2011 6:09 pm

Could you hear his spurs jangling as he got down off his horse? :rolls:

Find an engineer :wink:


I'm not being funny but haven't you got anything better to do?

In case you didn't get it, I want to fix it myself... :rolls:
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby iadom » Sat Nov 05, 2011 12:56 pm

Le Boche wrote:you're a funny guy


I do have my moments. :D

I'm not being funny but haven't you got anything better to do?



Not funny, but perhaps a tad rude. :cry:

You made no mention in your first post of the £250 estimate and in your subsequent posts give no indication to intimate that the person who gave the estimate actually called to inspect your appliance or was just on the phone.

Given the lack of such information I consider my observations to be valid. :wink:

This is a friendly forum, we may do the occasional sarcastic, but we don't do rude.

Please accept this free 'BUMP' from me and feel free to do the same yourself, it is often a bit quiet here at weekends so hang on in there. 8)
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Sun Nov 06, 2011 1:15 pm

Right well thanks for that

I really just wanted to know where to locate the relevant circuit board so I could check for an obviously blown/dry joint. The only one I can see is behind the control panel and that is enclosed in a case which I can't see how to open!
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Martin » Sun Nov 06, 2011 4:09 pm

It easily unclips from its mounting plate. No force required, just careful logical application. :wink:
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Mon Nov 07, 2011 9:41 pm

Is this the circuit board I need to be looking at?
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Martin » Tue Nov 08, 2011 9:04 am

Yes, both that AND the heater.
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Wed Nov 09, 2011 2:20 pm

Hi I checked the module out and there are no obviously blown/dry joints = could anyone tell me what other checks I can make to the heater element and any other components? Someone mentioned something about a 'bypass' - at least I think that's what he said?!
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby nomadPaul » Wed Nov 09, 2011 6:28 pm

Don't assume the heater is ok just because the appliance is only around 3 yrs old ! As with any electrical appliance , a failure can occur anytime. A simple resistance test of the heater element should give you a reading of between 25 and 30 ohms....POWER OFF FIRST OBVIOUSLY !!!
Have you run the machine since the first failure to see if the fault repeats itself ? A quick wash cycle should get the water heating after approx 5 mins. The reason I ask is that low water levels can cause a no heat fault as previously mentioned , and an upturned vessel in the wash load , collecting wash water , can be a factor too .
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Re: Heater problem on Bosch Excell d/w Model Number: SGS46E2

Postby Le Boche » Thu Nov 10, 2011 8:27 pm

Hi nomad

Yes it was repeating the fault so I think low water can be ruled out...
I will test the element for resistance readings - and don't worry it is unplugged!
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