Dishwasher Help Forum

[smartin]

just to get back on track a bit, you said that the spray arm was clonking, the 1st thing i would be checking is tall plates or pans hitting spray arm or most common now is them hanging fragrances obstructing top arm.

[helo_75]

oh, the joys of NOT being in horwich tomorrow

:D:D:D:D:D:D:D

[Mike-in-Horwich]

smartin,

checked such obstructions. I always make sure the top basket is pushed full back. As I have it raised at is higher setting the connection at the back between the spray arm holder and the water inlet valve on the rear wall is solid. You DO have to ensure that connection is good though. Then, a couple of spins of the arm to ensure no collision with stuff below - or stuff protruding below the upper basket. Only if everything is well and truly clear do I then start it running.

It's a good question though, and it's best to assume I haven't checked such things.

helo_75, you're missing a brew, some good scenery, a pleasant customer who wants to work with the engineers to solve the problem. Your loss

I've looked at the space issue again. Now I know how the unit door attaches to these machines (the Proline fitting I watched how it was done whereas the Whirlpool 3.5 years back was fitted whilst I was out. I now reckon any standard size machine abe to fit in a 600 mm space will fit.

So, again, thanks for helping on that issue.

Mike

[Mike-in-Horwich]

Comet repairer called, fitted the new upper arm and holder and it's washed almost perfectly since then.

Looks like some bad connection in the upper arm assembly was at fault.

Well done Comet........I'm very pleased with the service. Thanks.

Mike

[Martin]

Well done Comet........I'm vaery pleased with the service. Thanks.

Well done indeed Comet.

Your faith in the product fully restored.

[paulsdi620]

so why are integrated machines more expensive than stand alone machines when you actually buy less (no outer shell) basically the same insides?

[kwatt]

Lower volumes of them basically.

Plus all the bits needed to fit doors on them etc.

K.

[linda2410]

i think ur all being a bit unfair did u ever think people buy cheap because they cant afford expensive i've just brought this dishwasher and came here because it has the same mechanisim to adjust the back legs and mike is very helpful and i shall be trying it. I did have a hotpoint dishwasher that broke in 2 years and for the last 6 months kept overflowing and needed the overflow emptied i have waited another 6 months to afford a new one especially because my kichen can only have an intergrated dishwasher and with twin babies i really dont have time to do the washing up and need things to be extra clean. cheap stuff is designed for people who arent made of money we only have 1 wage comming in now and i hate that people who odviously make enough to afford expensive stuff seem to slag of and look down on people who just cant in an ideal world we would all have the best of everything but the world is not ideal and we have to make the best of what we've got so think about how offensive u sound when u say why not buy an expensive one when it's not an option for some people

[suedehead1]

i think ur all being a bit unfair did u ever think people buy cheap because they cant afford expensive i've just brought this dishwasher and came here because it has the same mechanisim to adjust the back legs and mike is very helpful and i shall be trying it. I did have a hotpoint dishwasher that broke in 2 years and for the last 6 months kept overflowing and needed the overflow emptied i have waited another 6 months to afford a new one especially because my kichen can only have an intergrated dishwasher and with twin babies i really dont have time to do the washing up and need things to be extra clean. cheap stuff is designed for people who arent made of money we only have 1 wage comming in now and i hate that people who odviously make enough to afford expensive stuff seem to slag of and look down on people who just cant in an ideal world we would all have the best of everything but the world is not ideal and we have to make the best of what we've got so think about how offensive u sound when u say why not buy an expensive one when it's not an option for some people

why didnt you just get the hotpoint fixed by a reputable repairs@ repairer i am sure it would have been cheaper than buying a proline.

[spanky2k]

I realise this is an older thread but it comes up in Google if you search for "Proline DWI 5212P".

Reading this thread it's quite obvious that the forum regulars think very lowly of people who may purchase this machine. Of course I can understand the dislike of a cheap brand machine compared to an expensive one but machines like these do have their place and people do buy them.

I've owned two of them now. The first was a replacement for the Baumatic machine that came new with my old flat. It gave up the ghost after about 5 years and after a previous repair bill of about £75, I'd given up with it. At the time we were low on funds because I was doing a masters course and had limited income. A quote to repair the Baumatic was £250. We needed an integrated dishwasher for as cheap as possible and the proline fit the bill (cheaper than the repair costs). It ran fine for the year and a half we still lived in the flat before selling and moving up to London.
We then purchased our second one. Again funds were a little limited because we'd just moved, got a new mortgage and were redecorating the whole house. The kitchen had had a non integrated dishwasher before (which we didn't want, it was 7 years old and the seller wanted £250 for it). We needed a dishwasher that wasn't too deep and the DWi 5212P fit the bill again. It had been running fine until a month or two ago (about a year and a half of trouble free operation).

I'm guessing a lot of people coming across this thread will be people who have just bought the machine and have stumbled across this looking for help with the rear leg screw bit things. It's probably not very pleasant for them to see all the negativity just after they've made their purchase hence why I'm giving my side.

Now our dishwasher has developed a fault which seems to be quite common. The top spray arm started banging and eventually fell off. On inspection it is apparent that it's only attached with a weak screw on mechanism using three plastic bits that stick out. One of these was on the verge of falling off. My first attempt was to superglue it, which worked for about a month but then subsequent repairs have failed.
It's not a problem though since I've just found a replacement arm (from another site so I don't think I can link it) for £14.94 delivered. That's hardly a break the bank repair and these arms screw on and off in mere seconds. In the mean time, I've come up with my own temporary repair solution of putting a piece of string through the hole by the broken plastic bit and tying it on to the wires of the top rack - seems to be holding just fine and should do so until the part arrives.

If you don't expect too much from these machines then there's nothing wrong with them in my opinion. They're obviously not in the same league as the £500+ models but if at the time of purchase you can't afford more then just get what you can. I haven't missed any working hours sitting at home on day offs for engineers, I've just had to pay £15 for an easy to attach part. We do now fall into the category that one of the other posters mentioned when he said he "can't believe why people would skimp on appliances when they've got two cars and probably german ones too". We've got two German cars out the front now. We didn't when we bought our dishwashers though. When the time comes for us to buy a new dishwasher I'm sure we'll get something decent but right now why would I want to spend £500 odd on a new dishwasher when I can fix the one I've got for £15? I've got enough bills as it is right now thanks, one of the cars needs £400 spent on it for a new aircon - that comes first.

[cockney steve]

Spanky,- We're not in any way belittling the people who buy this rubbish, but their "penny wise, pound foolish" decision-making.

Sure, anyone practical CAN keep one of these things running. I., myself have repaired a friend's Chinese POS a couple of times,including cannibalising a washing-machine fill-solenoid to repair a burnt-out detergent-release solenoid.
The point is, the AVERAGE buyer has niether the time, inclination or skills to repair/replace/rework parts or make an accurate fault-diagnosis in the first place.

This forum is full of posts by disillusioned people who thought that a cheap appliance would perform as wellas, and as reliably as, a dear one..... they don't!

Unlike cars, where, generally, a cheap basic model is just as long-lived as a "flash " one.
but the cheap one is not a status-symbol,so the extra outlay is for a luxurious interior, styling and prestige.

Your car will still perform it's primary function (transport) without aircon, yet you're quite happy to spend the price of a half-decent appliance,just to get this optional extra fixed!

I totally agree that it's much better to spend £15 on a part, than scrapping the machine..or, for that matter, spending 400 on aircon, rather than scrapping the car.

I'm sure that many posters' frustration is simply due to this distorted sense of values , scrimping on appliances that are used day-in day-out, but quite happy to spend large sums on what might be termed luxuries , that are use a handful of times each year.

There, I feel better now i've got that off my chest

[Mike-in-Horwich]

I thought it might be time for an update. Prompted in part by a fault that has just appeared with my (now) three and a half year old machine.

Looks like the drain pump might be goosed.

Good news of course is the Total Product Cover policy I had the sense to purchase at the outset.

Bad news is the delay in the engineer's arrival. Five days before attending.

Since the last post I made the machine has operated very well - until yesterday. It's used every day, often with a full wash. All credit to the Chinese for their evident build quality. It would appear that the main issue I now have is with the lack of engineering capability - five day wait is a pain. Perhaps the Chinese could send over some qualified engineers? Could we have some with the sarcasm option removed though.

Only joking lads.

[Lawrence]

Good news of course is the Total Product Cover policy I had the sense to purchase at the outset.
It would appear that the main issue I now have is with the lack of engineering capability - five day wait is a pain. Perhaps the Chinese could send over some qualified engineers? Could we have some with the sarcasm option removed though.

Only joking lads.

Go easy on the comet boys Mike they have just been given 3 mths notice of redundancy
Where that leaves your total product policy I don't know

[Mike-in-Horwich]

Lawrence,
the policy will still operate. It's probably underwritten by an insurance company and they'll be bonded. Comet was like as not just the seller of the policy and took a commission for such. It's a shame Comet have closed their repair operation. I suspect it might be a precursor for a takeover. Perhaps COMET will be more appealing without the repair operation.

[iadom]

I suspect it might be a precursor for a takeover.

Err, well not exactly, its the direct result of one.