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Samsung RS21DCNS cold feezer/warm fridge - another one!

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Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby petal6666 » Mon Jun 11, 2007 10:19 pm

We are currently having same problems as many other postings have described with our fridge although the freezer seems fine. Filter warning light came on some time ago but water was still dispensing ok until last week. We then noticed fridge temperature flashing and rising to 5, tried turning mains off and on again but temperature then showed 17/18 (not flashing). We thought things were looking good when temp gradually got colder, but soon started to fluctuate between 4 and 21 and at some point the water started to flow again! (Mains fed water supply via filter)

I have not had much luck today trying to get someone out to have a look - the only engineer I actually managed to speak to didn't deal with american style fridge freezers but did suggest we turned off for 48hrs. Looking at other postings though this appears to be only a temporary measure.

Also, tried holding down top two buttons and only light showing was bottom right line on fridge temp.

I would very much appreciate some advice with this one.

Many thanks.
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby r600a » Tue Jun 12, 2007 6:23 am

Hi Petal

What part of the country are you ?,have you tried the repairs@ section.

The problem you have will be the evaperator cover which will need to be replaced.

Bryan
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby petal6666 » Tue Jun 12, 2007 6:29 am

Hi Bryan,

Thanks for the reply, thought you might say that!

We are in Lytham St Annes, FY8 3DS.

Is the cover something we can fit ourselves?

Julia
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby r600a » Tue Jun 12, 2007 6:37 am

Hi Petal

Unless your electracly minded then I have to advise its not a diy job.

There are 3 engineers listed for your postcode in the repairs@ section.

http://www.ukwhitegoods.co.uk/modules.p ... whitegoods

bryan
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby r600a » Tue Jun 12, 2007 6:45 am

Hi

Knew i'd get that link right in the end

lol

Bryan
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby petal6666 » Tue Jun 12, 2007 6:50 am

Hi Bryan,

That's great, thanks for your help.

Kind regards,

Julia
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby r600a » Fri Jun 15, 2007 8:29 pm

Hi Petal

Have you had the fault cured?

Bryan
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Re: Samsung RS21DCNS cold feezer/warm fridge - another one!

Postby petal6666 » Fri Jun 15, 2007 10:55 pm

Hi Bryan,

No not yet! Sent details to one of the engineers listed but as yet they have not come back to me. I had located a local engineer who may be able to help, but he was on holiday. I will probably try him when he is back. I can't believe how many engineers I have phoned from the Yellow Pages who won't touch american style fridge freezers - are they very hard work??

Julia
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