jsheau wrote: I definately regret getting this machine. I guess you get what you pay for!
If the pump is in good order, the filter at the bottom clear then the machine should easily pump water along a 2 to 3 metre level length of hose, the problem often arises with the connections made to these pipes, either joined by a connector that reduces the bore of the hose significantly, crushed by overtightened jubilee clips or connected to a sink drain that itself is partially blocked. Use of a 'non return ' valve for the outlet pipe is not a good idea for a washing machine, these often get clogged up.
One simple test would be to hook the grey plastic outlet hose over the sink, if it works perfectly like that then your outlet setup is at fault somewhere.
That which can be asserted without evidence, can be dismissed without evidence.