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Beko Trouble ( CA5411ff, CA 5411FFX) Help!

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Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Raz » Mon Nov 10, 2008 12:25 am

Hello there,

Has anyone else had problems with the Beko CA5411FF/CA5411FFX?

Of late my freezer part of the unit is not freezing properly, ice cream that was frozen is coming out liquid, bread and meat is softening, pizza's becoming limp!

Not to mention the weird rattling, whirry noise that seems to come from it 80% of the time?

Any suggestions as to what it might be? Is there a simple likely fix, or is it more likely going to be expensive....of course it's just out of warranty!!!

Many thanks in advance
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Re: Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Penguin45 » Mon Nov 10, 2008 12:41 am

Compressors appear to be a regular issue on these budget machines. One of the fridge lads will be able to advise your more fully tomorrow.

Penguin45.
Which bit of "Unplug it" is causing the problem?
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Postby helo_75 » Mon Nov 10, 2008 1:43 pm

yup, itll be a weak pumping compressor

quite common

id throw it and buy a proper one , and not an indesit/hotpoint thing either
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Re: Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Raz » Mon Nov 10, 2008 4:57 pm

Hmm, don't really have the cash to buy a new one and I've only had it a year. Any idea how much a new compressor and labour will cost?

I really liked the small neat size of it (and it's silver) any recommendations if I am forced to buy an alternative?

Cheers

Raz
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Postby helo_75 » Mon Nov 10, 2008 5:16 pm

where did you buy it from?
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Re: Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Raz » Mon Nov 10, 2008 5:22 pm

Comet on the 11th Sept 2007, just out of 12 month warranty! :evil:
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Postby helo_75 » Mon Nov 10, 2008 5:37 pm

i think if you ring them, theyll go a lot of the way towards sorting it out for you

trust me, i work for them
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Re: Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Raz » Mon Nov 10, 2008 5:38 pm

Thanks for the advice, I appreciate it :D
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Postby helo_75 » Mon Nov 10, 2008 5:51 pm

let us know how u go on
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Re: Beko Trouble ( CA5411ff, CA 5411FFX) Help!

Postby Raz » Mon Nov 10, 2008 5:56 pm

Well I just spoke to them, not impressed I'm afraid.

They will charge £30 for a call out fee, £45 to tell me what the fault is (ie it's not working!) and then charge me for labour and parts on top!

Despite the fault having been intermittant within the 12 month period (I've just put it down to me not shutting door properly), which I now know definately not to be the case, they are unwilling to take this into consideration.

I am loathe to pay £75 to be told my fridge doesn't work and then have to pay x amount on top for a repair. I may as well buy a new one, which goes against my principles, it's not exactly environmentally friendly :evil:
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Postby helo_75 » Mon Nov 10, 2008 6:02 pm

youve got a pm
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