Washing Machine Help Forum

when I look in the front drain filter (with all the water drained out) i can see the impellor whizzing round - does this mean the pump is ok?

I keep getting E20 error for no obvious reason

would appreciate any help

thanks

right, ive changed the pump, and hose, cleared the condensor out and still getting E20 with the drum not draining fully.

very frustrated.

perhaps you have a partial blockage. I'd suggest you remove the pipe TO the pump and see if water flows through this OK(a kettle or saucepan to dump it in and a washing-up bowl under the pipe are a good idea.


If OK, you could repeat with the hose reconnected and observe the output from the waste-pipe.

If the pump is new...that eliminates fluff.elastic hair-scrunchies etc. caught round the impellor (pump still spins but produces much reduced flow.)

that leaves the outlet -pipe.......remember that a trapped coin can act as a flap-valve and flip-over to block the flow.

AFAIK, many machines will allow a preset time to pump-out, then carry on the cycle. so if the pump can't clear the last lot of water....the next stage still carries on.(or you get an error code

Thanks for your help. You'll be glad to know i've sorted it. It must have been fluff/gunge/blockage that you cant see/get to. My solution was to put some washing soda in the drum, pour a kettle of boiling water over it, wait 10 mins then put it on a hot wash. Has been fine since.

except.......now ive got a new problem, with the dryer - dryer stopping around 20 minutes into the drying cycle for no apparent reason, no error code.