Washing Machine Help Forum

I have a 15 month old model that has insufficient torque from the motor to start the drum rotating. It only starts with a hand push and will not restart upon the reverse cycle unless assisted by hand.

Consequently it begins to overheat. A new heater element has been fitted but this will probably fail if the motor is left unattended.

Any suggestions to correcting this problem please ?

It sounds as if the capacitor has failed, you can get one here:

http://www.ukwhitegoods.co.uk/modules.p ... cts_id=315

Power off please when checking.

If you're unsure, please check the repairs@ link below for an engineer

Dave.