Washing Machine Help Forum

We have a machine about 4 years old. It works perfectly beautiful wash and dry, except very noisy.

When machine program is started, there is delay of a few seconds then the noise starts and its very loud growling noise

Is it the pump becasue I think the drums not turning at this point.

It never used to do this!

bornlivelife wrote:Is it the pump becasue I think the drums not turning at this point

It sounds like it or there's something in the pump rattling around. Which model number is it to identify the correct one ?

Power off if looking inside please

Dave.

Hello - im sorry its a Zanussi Jetsystem excel 1250

WJS 1397W

product 914639503

type 6297753
Serial no; 128 00390

What pump would that need?

There are two pumps on this model, the drain pump is here in our shop@

http://www.ukwhitegoods.co.uk/modules.p ... cts_id=394

The circualtion pump is a bit more at £40 odd. You'll need to check which one has failed and it may be the latter as that one runs almost continuously when there is water in the drum.

An email to spares@ukwhitegoods.co.uk please if the recirculation pump is required

We are only assuming that it is one of the pumps of course

Dave.