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Neff Dishwsher Spray Arms not rotating

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by clivers » Sun Jun 12, 2011 10:51 am

Good morning...

I have a Neff 30 852 integrated dishwsher and neither the top or bottom spray arms are rotating during the wash process resulting in the contents remaining dirty. They are not stuck as I can manualy turn and spin them without any force and if I open the door during the cycle I can see that water is coming out of them. Is there anything I can check or replceto rectify this problem ?

Many thanks

Clivers
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 Dishwasher spray arm broken?

If your dishwasher isn't washing as well as it should then your spray arms may be blocked or faulty resulting in the dishwasher not cleaning as it should. You can buy replacement spray arms and associated spare parts from our store to fit all major makes including AEG, Beko, Hotpoint, Smeg and many more

Do check carefully when ordering spray arms as while many may look the same they might well not be, if you are unsure please email to ask for assistance and we'll find it for you

spray arms for most dishwashers including popular makes like Hoover, Zanussi, Smeg, Diplomat, Bosch and many more

by electrofix » Mon Jun 13, 2011 9:40 am

if its not a blockage its a motor problem

take both bars off. check for blocked jets and clean them out

fill and start machine without bars in and when motor starts let it run for 5 secs to push any rubbish through
replace bars and see what happens

if this fails you need professional help

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by clivers » Tue Jun 14, 2011 7:03 am

Morning

I ran the test as suggested and cleaned out the upper and ower arms. Unfortunately it did not make any improvement.

However, what I did notice was that when the spray arms were off and with the machine started, when I opened the door during the cycle the water was being pumped through the inlet at the bottom of the machine. Would this indicate that the motor is working as expected?
I have noticed that there is a lot of up and down movement in the lower spray arm when I put it back and wondered if it was worn, thus allowing the pressurised water to leak before it gets into the lower spray arms and the pipe work to the upper arm. :?:

Should there be any play in the dpray arms, and I coud not see any evidence of washers or seals, is this standard?

Many thanks :D

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by Martin » Tue Jun 14, 2011 11:25 am

clivers wrote:Should there be any play in the dpray arms, and I coud not see any evidence of washers or seals, is this standard?


The spray arms sound just fine so best eliminate any possibility on that score.

It would be handy though if you gave us the full model (ENr) number of your dishwasher at this stage 'cos there's a fair degree of variants out there in the wild. Most, whilst fully house trained, do have their differing little foibles. :wink:
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by clivers » Tue Jun 14, 2011 8:37 pm

The E-Nr number is S5433X0GB/12

Regards

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by Martin » Wed Jun 15, 2011 7:43 am

clivers wrote:The E-Nr number is S5433X0GB/12


Just 3 likely causes then : -

1) Lack of water in tub
2) Circulating pump impellor blocked with debris
3) Circulating pump impellor split and broken

I would advise contacting a local engineer in to take a look for you. None of which are classed as a DIY fix by the way.
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 Dishwasher leaking?

If your dishwasher is leaking one of the most common reasons is that a door seal is faulty allowing water to escape. You can buy replacement door seals in our store here to fit all major makes including Lamona, Beko, Hotpoint, Bosch and many more

Door seals for most dishwashers including popular makes like Hoover, Zanussi, Smeg, Diplomat, Hygena and many more

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