UK Whitegoods Domestic Appliance Help & Support Forums

Washing Machine Help Forum

Creda 37748E Tumble Dryer Drum not turning

This forum is for support, help and questions you have about washing machines and washer dryers. For washing machine spares click here

Get spare parts for washing machines

Buy washing machine spare parts in our store for all major washing machine makes and models including many low cost compatible spares or contact us and we will find the parts you need for you

 Get Spare Parts Cheap

Buy many cheap spare parts in our store including many compatible parts for all major brands including Hotpoint, Whirlpool, Smeg, AEG, Beko, LG, Samsung and many, many more.

 Click to email, tell us what you need and we'll find the parts you need

shop spare parts

by Trev P » Sat Nov 27, 2004 7:00 pm


After replacing the themostats in the week the dryer was working fine until my son kicked the door open whilst climbing on the worktop :roll: .

Now the drum does not turn :cry: . The belt is ok. The motor appears ok (not shorted to earth) . There is no power to the motor or the starter. there is however a ticking from the unit under the motor. Any help would be appreciated.

User avatar
Trev P
Whitegoods Newbie
Whitegoods Newbie
Posts: 1
Joined: Sat Nov 27, 2004 12:00 am
Location: Southampton

 Before you post it… search it!

Please, before you post and ask something that has been asked before (often many times) please use the search facilities available.

Here you can search the forums only, including trade forums with permissions

Here you can search the entire site including all articles, public forums and online store

Use the search function before you post!

by eastlmark » Sun Nov 28, 2004 10:48 am

I cannot imagine that would be anything other than a door switch problem, did he break the door or the door hook?
User avatar
Appliance Forum Moderator
Appliance Forum Moderator
Posts: 4830
Joined: Mon Jun 16, 2003 12:00 am
Location: London UK.

by Hugh A » Wed Dec 15, 2004 11:42 am

Sorry to add to your thread, but I have the same problem i.e. drum not turning. Fortunately I know what is causing it - the belt has broken.

I have a new belt but I'm not sure how much of the machine will have to be dismantled to fit it. It looks as though the belt has to be fitted round the spindle and the guide wheels somehow. Is there a special knack to this?

Hugh A

by Dave_Conway » Wed Dec 15, 2004 12:14 pm

There's no knack to these condensor dryer belt replacements unfortunately, they are a bit of a nightmare frankly.

It's a case of take the whole thing apart virtually :(

Sorry I can't be more specific but EU law prevents us from giving direct instructions on fitting parts.

User avatar
Appliance Guru
Appliance Guru
Posts: 12863
Joined: Mon Jun 16, 2003 12:00 am
Location: Exeter

by Hugh A » Wed Dec 15, 2004 3:59 pm

Thanks Dave - I rather thought that would be the case. Once I get the drum out I dare say it may get a bit more obvious. It's just going to take a bit longer than I originally thought :?
Hugh A

by Martin » Wed Dec 15, 2004 4:06 pm

Hugh A wrote:Once I get the drum out I dare say it may get a bit more obvious.

Good luck to you my friend on that, indeed the drum has to come out but you would be better off getting in a local engineer to do it :haier:

Check in "Directories" to see if we have a local recommended firm in your 'Postcode District' to save all the hassle :)

User avatar
Appliance Master
Appliance Master
Posts: 26491
Joined: Thu Jun 19, 2003 12:00 am
Location: Over the hill

by Hugh A » Sun Jan 02, 2005 12:58 pm

Thanks - it took a little while - and quite awkward to hold the whole thing to gether while putting the drum back in but seemed to go fine and is now working OK. Just don't forget to re-attach the sensor cable like I did or that part won't work :oops: . Fortunately just another couple of minutes with the top off can fix that :wink:
Hugh A

 Support The Repair Community

How you can help in supporting out community is simple, just just use repairers from our online repair search if you need an appliance repaired

Buy any parts you need in our store that helps fund and maintain this website and the free use of it.

Don't use an adblocker.

That's all you need to do and we all appreciate your support and assistance.

Return to Washing Machine Help Forum