UK Whitegoods Domestic Appliance Help & Support Forums

Washing Machine Help Forum

Zanussi ZWH7162J stops during cycle, shows E3A error code

This forum is for support, help and questions you have about washing machines and washer dryers. For washing machine spares click here

Get spare parts for washing machines

Buy washing machine spare parts in our store for all major washing machine makes and models including many low cost compatible spares or contact us and we will find the parts you need for you

 Get Spare Parts Cheap

Buy many cheap spare parts in our store including many compatible parts for all major brands including Hotpoint, Whirlpool, Smeg, AEG, Beko, LG, Samsung and many, many more.

 Click to email, tell us what you need and we'll find the parts you need

shop spare parts
    
    
    
    
     
    
    

by Finnbob3334 » Tue Sep 12, 2017 9:01 pm

Hello,

I am currently having an issue with my Zanussi ZWH7162J washing machine. Especially at the higher temperature settings (90 and 60 degrees), the machine will stop mid cycle, not completing the cycle, the door will stay locked and the timer will reset, but this does not occur as often on the lower temperature settings. It will often take 2 or 3 attempts to get the machine to perform the complete cycle. I have checked the machine for error codes as detailed on the site and it comes up with the code E3A, which seems to point to a faulty PCB. Are there any other diagnostic tests I can try, and if it is a faulty PCB, is it relatively straightforward to replace?

Thank you for your help in advance,
Finn
User avatar
Finnbob3334
Whitegoods Newbie
Whitegoods Newbie
 
Posts: 2
Joined: Tue Sep 12, 2017 8:45 pm

by electrofix » Tue Sep 12, 2017 9:14 pm

E3A: Problems with “Sensing” circuit of the heating element relay

now you say it seems to be worse with higher temps

I would check
1 heater for earth faults
2 look for bad solder joints in the heater relay on the main pcb

Dave
User avatar
electrofix
Appliance Forum Moderator
Appliance Forum Moderator
 
Posts: 5059
Joined: Thu Jun 02, 2005 12:00 am
Location: merseyside

by Finnbob3334 » Wed Sep 13, 2017 5:00 pm

Hello,

I am just wondering what the best way to check for heater earth faults would be. Can I do it with a standard multimeter or would I need more sophisticated equipment?

Thank you for your help,

Finn
User avatar
Finnbob3334
Whitegoods Newbie
Whitegoods Newbie
 
Posts: 2
Joined: Tue Sep 12, 2017 8:45 pm



 Washing machine drum not turning?

If your washing drum does not turn then it is possible that the drive belt in your machine has snapped or broken. Find a new drive belt in our store including many low cost compatible drive belts for all major brands. Do also check for carbon brush wear if the belt is not broken when you get no drum rotation.

Buy washing machine drive belts and other washing machine spare parts

Return to Washing Machine Help Forum