UK Whitegoods Domestic Appliance Help & Support Forums

[easyeieio]

Hi all, I'm hoping someone might be able to help me diagnose what the problem is with my NEFF oven please - model U1661N0GB/02 . Inherited with a house we've moved into. There seems to be a problem with the fan oven mode , whereby it doesn't get seem to get hot enough, we leave it for ages, but it never heats up fully.

Here's what happens, turn oven on, in fan mode , the temperature light comes on, and the oven light. The element seems to get hot, and when I open the door it can be seen glowing red ( see image below )



However after a short while the glow goes out. The main fan which also can be seen in that pic at the back is not spinning, but I can spin it freely if with my finger ( when the oven is cold! ) I can hear another fan somewhere , guess that's something else? After a long time the oven heats up a bit, but not to full temperature and seems to get cold again really quickly.

The conventional oven seems to work fine, gets up to temperature and cooks well ( on all other settings )

I'm guessing it might just well need a new fan / motor mechanism (this one I think https://shop.ukwhitegoods.co.uk/mtr295-oven-fan-motor ) but before I order it, I wanted to check in case there could be another problem. Should the element be glowing throughout , has that had it too, or is that happening because the fan is not working? Would it be a plan to order a new element anyway?

Any thoughts and ideas very much appreciated!

Many thanks
Ian

[kaibart]

Yes sounds like the main fan motor to me

[easyeieio]

Cheers, is it normal for the element to stop glowing red then after initial start up? Or is that because fan is not working?

[Martin]

Without the fan turning immediately the element switches on it will glow red and eventually, and very quickly burn out!

Fit a new fan motor and you might just save the day.

[easyeieio]

Thank you for the advice guys, I'll report back once I removed it and (hopefully!) sorted it
Cheers
Ian

[thelearner]

Many years ago I had the same problem. I bought a new fan motor.
When I removed the inner grill, I noted my wife had been clattering it hard with the trays/dishes etc, and one of the grills was bent back in causing the fan to be unable to turn.
I fitted the new motor anyway, and years later it's still working fine - first step I would always do is remove the inner cover and see if the fan works with it removed.

Remember when removing fan the nut is a left hand thread usually. Clockwise to loosen.

Good luck

[easyeieio]

Just thought I'd report back, and say thank you for the assistance. I took the oven out and replaced the fan, and the element too for good measure, whilst I had it in bits . The old fan span when pushed, but I guess the motor had gone - the whole thing was incredibly gummed up with nastiness from years of use. All cleaned up, installed, and working now, fantastic hot oven at last!