UK Whitegoods Domestic Appliance Help & Support Forums

General Enquiries And Questions

Damage to air conditioner

General questions of any nature relating to the appliance industry can be posted here or questions about the UK Whitegoods appliance website or forums

Spare parts for all domestic appliances

“Spare
Get spare parts including accessories and filters for your kitchen appliances in our store for all major makes and models including many low cost spares or contact us and we will find the parts for you

 UK Whitegoods Spare Parts Store

Buy spare parts in our store from our team of spares experts that have a vast knowledge of the domestic appliance industry and access to over 14 million spare parts who will help you find any part you need and get it to you as fast and cheap as possible

 Use this link to email us, tell us what you need and we'll find parts for you

shop spare parts
    
    
    
    
     
    
    

by Joeycat » Tue May 30, 2017 9:25 pm

Hi Everyone

I bought a portable air conditioner a couple of days ago & I noticed some damaged to the metal which is just behind a hatch(to the air filter) on the machine, should I be worried?

The supplier offered me a 10% discount however what if in 6 months the machine breaks down & its sent back for repair the manufacturers will see the damage & assume the worst?

I have attached two pics of the damage & I'd be interested in anyone's opinion.

Thank you
Joey
Attachments
IMG_4747.JPG
IMG_4745.JPG
User avatar
Joeycat
Whitegoods Newbie
Whitegoods Newbie
 
Posts: 1
Joined: Tue May 30, 2017 4:14 pm

 healthcheck :: free and easy inspection work?

WTA members can now receive free Healthcheck calls to inspect customers appliances and register them on the WTA's online portal for safety notifications. Free inspection work for WTA members that you get via email, text message or even directly to your call handling system.

Find out more about the scheme in the WTA forums and about joining the WTA here: whitegoodstradeassociation.org

Free inspection work from the WTA

by kwatt » Tue May 30, 2017 10:05 pm

It shouldn't make a lot of, if any, difference.

K.
"Sometimes you get the best light from a burning bridge" Don Henley

Cheap appliance spare parts in our store Find an appliance repair company here
User avatar
kwatt
Appliance Forum Administrator
Appliance Forum Administrator
 
Posts: 26036
Joined: Sun Jun 15, 2003 12:00 am
Location: Scotland

by thekeymurphy » Mon Jul 17, 2017 3:36 pm

Was it bought brand new?

If so there are laws related to the general condition a product should be in when you bought it. If you're not happy, can you not just exchange it for another one?
Jay
Part-time engineer, full-time leicester locksmith
User avatar
thekeymurphy
Appliance Forum User
Appliance Forum User
 
Posts: 12
Joined: Mon Jul 10, 2017 8:44 am

by r600a » Mon Jul 17, 2017 9:08 pm

Hi

It will NOT affect it what so ever and will work for years with that damage.

Bryan
User avatar
r600a
WTA Team Member
WTA Team Member
 
Posts: 4970
Joined: Sun Jun 15, 2003 12:00 am
Location: LUTON / LONDON

by thekeymurphy » Tue Jul 18, 2017 1:30 pm

Again, regardless, I don't see why you can't just exchange this for another one.

Check out s14(2B)(b) + (c) - might as well try!

http://www.legislation.gov.uk/ukpga/1979/54/section/14
Jay
Part-time engineer, full-time leicester locksmith
User avatar
thekeymurphy
Appliance Forum User
Appliance Forum User
 
Posts: 12
Joined: Mon Jul 10, 2017 8:44 am

by r600a » Tue Jul 18, 2017 1:53 pm

Hi

It isn't actually physically damaged... What your looking at is fins that will bend with a slight touch..they are made that way.You can even use a comb to straighten them if you bend them whilst refitting the filter assembly... Even a brand new one on the production line will have the same damage ( But its not damage ). Your making a mountain out of nothing.

Bryan
User avatar
r600a
WTA Team Member
WTA Team Member
 
Posts: 4970
Joined: Sun Jun 15, 2003 12:00 am
Location: LUTON / LONDON

by Martin » Tue Jul 18, 2017 4:48 pm

You've got the feedback now go get your 10% refund.....stay cool man! :wink:
User avatar
Martin
Appliance Master
Appliance Master
 
Posts: 26520
Joined: Thu Jun 19, 2003 12:00 am
Location: Over the hill



 rapport call handling software

Still working from a diary, scribbling notes on a pad or diary to handle your calls?

Why not up your game, make your life easier, look modern and professional and offer your customers something better?

Get advanced call handling that you can use on any device, anywhere, anytime that connects to online searches. Rapport automates many processes, books calls and route plans for optimal cost savings and gives you more insight into you business.

Find out more on www.rapportsoftware.co.uk

Free call handling software from UK Whitegoods

Return to General Enquiries And Questions