I have had a look on the forum at the other questions regarding this problem.
The boyfriend has had the back off, and everything looks ok. He has checked what he thinks is the thermal fuse (it is attached to the galvanised plate backing for the heating element) and that is conducting electricity.
The clean filter light is on (although clean)
The reverse action is fine.
Even if the heating element looks fine, could it be broken??
Should we change the thermal fuse??





