Washing Machine Help Forum

[nobeone]

Just to close out the thread:

On the second visit the Hotpoint engineer took one look and said that the drum had thrashed itself to death and need to be replaced, he did not have a spare and a spare would take some time to get. A few days later and we still had no date for when a spare would be obtained.

At this point my wife blew a fuse, several weeks without a machine and an unknown wait to have a third attempt at repairing the machine with no promise that it would be OK after that. I settled the bill with Hotpoint and bought a new Miele, delivered within a few days, and had the broken Hotpoint taken away. Sadly I had wasted £50 on a machine that it could be argued was economically repairable, but only if you were prepared to spend weeks waiting for it to happen.

All in all a throughly dissapointing experience and not one I would want to repeat.