The reason for including Premium Appliance Brands (PAB) in this section is that, whilst they do not actually manufacture any appliances, they do brand and import many makes that you may see out there.
Established in Cheshire in 2002, by Guy Weaver and Peter Brazier, PAB supplies major kitchen appliances such as built-in and free standing ovens, hobs, dishwashers, laundry and American-style fridge freezers.
PAB designs and sources unique ranges for trade customers by offering consumers value for money, in other words budget appliances in the main from what we see.
The PAB brands include Cuisina, Eurolec, Kompact, Aztec and Sarena, for specific distributors. In early 2005 PABL took control of the Bernstein name which brought them the White Westinghouse and Cookers brand names when Bernstein entered liquidation. Since then the Bernstein name appears to have been dropped and the website taken down.
To our knowledge any warranties outstanding from Bernstein are no longer honored.
Most Bernstein products were sold, it would appear, through B&Q as well as kitchen specialists as a budget appliance make.
Reports in the press suggest that both directors of PABL went on to for a company called Appliance 365.
The brands are mostly aimed at the budget range and sold through kitchen specialists as part of a kitchen package and so often the true cost is hidden within that. Some of the ovens and dishwashers are not at all good from a service engineers point of view, especially the current crop of Chinese dishwashers.
All the appliances are sourced from Europe, mainly Italy and China from what we see. There have been reports from customers stating that some of these brands have been sold to them as being German made by kitchen retailers, to our knowledge none of the appliances are sourced from Germany.
As with others who appear to use a lot of the same suppliers, spares pricing isn't too bad although there can be difficulty in obtaining spares and technical information, notably for the Chinese produced appliances.
Although many spares for the various brands are now difficult to obtain, notably cosmetic spares and spares that were unique to each brand, most functional spares are still available from our store. If you are looking for a part that is unlisted please ask as we can often source the part or an alternative.
Obviously as the company is no longer trading there is no service backup. No network of repairers or any official servicing arrangements.
The good news however is that many independent repairers should have little trouble repairing most of the products as they were generic and use spares used on and, still available for, many other brands. You can search for an approved independent repairer using our free Find An Engineer search facility.
Getting help, buying spare parts or getting a service engineer for can range from the simplest task in the world to a daunting one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
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Comments
Please use the forums for technical help
I have a PABL fridge-freezer (RFF70/30) that is virtually unused and available for you to break up for spares. Contact me by email for details.
MUMW17SS with Trim Kit TUK 17SS
I purchased this oven from B&Q approx 18 mths ago. Everything seems to work excepting any heat!! Can you please give me some advice as to what might be the problem?
If you send the details to Dave on spares@ukwhiteg oods.co.uk he'll track down any spares if they are still available.
If you email the spares email address below with the model number, if the part is available, we will be able to source it.
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