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Creda

Much of Creda's history has become obscured over the decades so we'll try to tell it as best we can but if you spot any errors or omissions please feel free to point them out to us.

Creda started life as Creda T.I. (Tube Investments) which was a group of companies that ultimately became the TI Group.

Creda appliance logoT.I. was a large company with eight other companies linked to it Creda, Russell Hobbs and Raleigh are just some of them.Creda produced microwaves, washing machines, tumble dryers, cookers, ovens and hobs, At one point they reputedly make 40% of English electrical goods. At it's peak Creda made a profit of about £10 million.

Creda microwaves were built under licence from Hitachi of Japan.

An advert for an old Creda Carefree cookerThen as time marched on Creda started to make cookers for Belling as the world shrunk so there are a lot of crossovers on Creda spares and Belling spares with some even sharing the same part numbers for cookers prior to Indesit buying Hotpoint and GDHA buying Belling.

It is important to note that for Creda heating appliances, such as fires and radiators, the brand name is now owned by Redring.

For appliances, washing machines, cookers etc. the brand is now under the control of The Indesit Company and most Creda appliances are re-badged Hotpoint or Indesit machines and, in some cases, a hybrid of the two brands.

It is worth noting that Creda, along with the rest of the group, are moving toward "sealed tubs" where bearings cannot be replaced, the entire inner tub group has to be exchanged which is hardly ideal and VERY expensive. This can also be a problem if items, such a bra wires and coins etc, get stuck in the tub as often the only option is to replace the whole tub group which means the outer tub, drum and bearings all have to be exchanged.

  Creda Service

Almost any of the repairers on the Engineer Search system will repair Creda machines, especially those before Indesit took the company over from GDA (Hotpoint) as they are relatively easy to repair and not expensive to repair either. Beyond 2005 though, things change with some repairers now refusing to work on the newer machines due to a lack of technical information.

Now service is dealt with by Indesit Service and this can be problematic as they are very keen on a fixed cost repair that was about £100 (2012) but, when you call they will try to sell you a repair or breakdown policy. This is known as a "Cover +1" policy and can often work out much more expensive than just a normal repair.

At the end of 2015 Whirlpool took control of the Indesit company and along with it the famed Hotpoit and Creda brands. Whether Creda will continue to be used or not is unclear however if it is it will effectively become another own label brand for Whirlpool just as it was for Indesit and Hotpoint before it.

  Creda Spare Parts

Spares are very much as they are for the rest of Indesit own label brands, Hotpoint, Indesit etc. Some spares are quite ludicrous in price and others are perfectly reasonable.

For the older Creda models there are often many "pattern" or compatible spare parts available that can offer a considerable saving over what is often the same spare part without an Indesit part number on it.  We have also seen these starting to appear for newer models as well, especially on high use items such as oven elements, thermostats and so on.

  Creda Key Contacts

Official website/email: http://www.creda.co.uk (Redirects to the Hotpoint website)

Official telephone support: 08448 224 224

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Retail spare parts supply: http://shop.ukwhitegoods.co.uk / This email address is being protected from spambots. You need JavaScript enabled to view it.

Primary trade only supplier (where available): All

Address : Morley Way, Peterborough, Cambridgeshire, PE2 9JJ

  Creda Ratings & Review

These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair Creda washing machines, tumble dryers and other products.

Creda market share
Creda has a dropping market share as we think that Indesit has more or less dropped the brand out the market for now  
Brand kudos
Creda had a great brand reputation in the industry along with one toime owner Hotpoint
Creda is a hugely well known brand in the UK just like the former owner Hotpoint but Creda seems to have been sidelined of late by its current owner, Indesit
 
Creda appliance pricing
Not enough information  
Quality
Historically Creda was a reasonably good product  
Repair rating
Creda appliances have always been easy and good to repair  
Repairer support
This ratig dropped when Indesit bough the brand  
DIY repair rating
Older Creda appliances are usually okay for DIY repair but newer models are Indesits with a Creda badge on them and not so easy to DIY repair  
Spare parts availability
All suppliers have Creda spares  
Spare part pricing
Most Creda spares are sold at reasonable prices  
Environmental rating
Not enough information on Creda's environmental policies  

Overall Rating

Was a good bet, ten years ago!
Before Creda was bought as part of the package that netted them Hotpoint and Cannon as well, Creda was a good bet and often was a budget option over Hotpoint. Now however apart from seemingly being relegated into obscurity, you would be likely to simply get a rebadged Indesit or Hotpoint appliance.
 

Please do not use the comments below to ask for technical help or advice on any Creda appliance as the engineers will not see the request. Please use the forums for help with fault diagnosis on Creda products where more help will be available and is a completely free service.

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Claude Jansz
I have a Creda Commodore Model 49111. As I switch on the oven, the house trip goes off. Could this be a problem with the thermostat or dialing knob or the door switch. Appreciate your prompt answer.
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Akshay Mehra
Dear Sir,I have a Creda Double oven model 48132. The ovens safety mechanism has switched itself off as the fan was not working properly and the oven was over heating. I have somebody coming to look at it but will appreciate if you could let me know once the fan is repaired how to reset the safety system.Thanking youRegardsMr Mehra

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