The Terim brand name is appear to actually owned by a company called Fratelli Onofri and the brand tends to reside in the cheaper end of the market, probably largely due, like many others, to being not a well known name in appliances.
From what we can gather Terim cookers, hobs and ovens have been sold through various outlets over the past few years pretty much as a budget brand. To be fair, for the cheap prices they actually seem reasonable in that arena but at the price levels do not expect outstanding quality or performance.
Like most appliances produced to a budget features and the quality of materials and components used tend to be lessened to save on price.
At this time service is an unknown in the UK.
Spares for Terim cookers are definitely worth a mention here as they are fairly easily available to UK Whitegoods (Terim oven and cooker spares section from this link) and, for the most part, the spares are also pretty reasonably priced. Of course there are the odd exceptions to that rule, but most spares that are regularly used such as elements and door hinges are okay on price, certainly more reasonable than many others.
That said the one fly in the ointment here is that, if spares are in the UK then there's no issue with them however, if they have to come from Terim in Italy the lead times are just insane at times. Some spares we have waited on for, quite literally, in excess of six months!
We don't have many issues with Terim or obtaining Terim spare parts other than the extensive lead times as above.
Official UK arrangements for service are currently unknown.
Many repairers on the Find An Engineer service will happily repair Terim cookers.
Getting help, buying spare parts or getting a service engineer for can range from the simplest task in the world to a daunting one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
| To get technical help for a product then please click here for the help and support forums | |
| Contact us for spare parts using our online contact form, simply click this link for our contact page |
Find out even more on including faults, spare parts, help, support and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums