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Frigidaire

The first electric refrigerator was offered for sale in 1913. In 1915, Alfred Mellowes designed a new version of the original unit and in 1916 the Guardian Frigerator Company was organized to manufacture Mellowes' refrigerator. General Motors saw the potential of this company and purchased it in 1918 and gave it the name Frigidaire. Mass production techniques were applied, production facilities were improved and additional sales offices were opened. It was then that Frigidaire took off as a company. Along the way, it has recorded quite a few "firsts" and contributed immensely to the industry as a whole.

Old Frigidaire Crown logoAmong the milestones: 1921 One-piece metal lining "Hydrolene" that sealed the cork insulation

  • 1924 Began to manufacture ice cream cabinets
  • 1926 The first all-steel refrigerator cabinet
  • 1927 The first porcelain-on-steel refrigerator exterior
  • 1929 The first home food freezer (chest type)
  • The first self-contained room air conditioner
  • Frigidaire builds its one-millionth refrigerator! International sales begin
  • 1930 The first "Hydrator", a humidity drawer for fruits and vegetables
  • 1931 The first use of freon as a refrigerant
  • 1933 The "Meter Miser", the first sealed, self-oiling rotary compressor unit
  • 1938 The first air-cooled, window-type air conditioner
  • 1948 The first refrigerator-freezer combination with completely separate freezer section
  • 1952 The first automatic defrosting of the refrigerator compartment "Cycla-Matic"
  • 1955 "Ice Ejector", a storage bin with built-in cube release is introduced
  • 1958 "Frigi-Foam" insulation allowed for the first Frost-Proof refrigerator-freezer
  • 1964 The jet action washer with roller-matic mechanism - not belts, pulleys or gears
  • 1965 The first automatic ice maker which delivers cubes to the ice saver on door
  • 1969 Molded "agi-tub" introduced, a combination spin tub and agitator - First use of polypropylene in a washer tub
  • 1970 The first laundry center with washer and dryer
  • 1974 Ice, juice and water through the door introduced on top mount refrigerator
  • 1975 The first charcoal refrigerator deodorizer
  • 1998 Introduced the PureSource Ice & Water Filtration System in side-by-side refrigerators
  • 1999 Frigidaire's freezer factory produces 70 percent of freezers manufactured in the United States
  • 2006 Introduced the industry's first frost-free chest freezer

As you can see the Frigidaire company have had a long history of innovation in the industry, often leading the way for others to follow. Now however, it appears to be not much more than another brand name in the Electrolux portfolio which is a great shame for such a historic brand.

It is also important to remember that Frigidaire in the UK and, certain other worldwide territories, is not the same products that are available in the US. Much of the UK refrigeration for example is re-badged Electrolux or Chinese and Eastern European origin.

Frigidaire Logos

Over time Frigidaire has changed its logo in some interesting ways. The original logo with the "crown" on it was used as shown above and it has historic value, this logo was dropped after General Motors sold the Frigidaire brand to White Consolidated Industries (WCI) in 1979, after this the brand was apparently all but abandoned.

Then in the eighties the Frigidaire name made a return with these logos:

alt

You can see there the "crown" still being used but when Electrolux bought the brand in 1986 the branding got revamped under the new owner and, recently has been upgraded as is shown below to the latest branding.

alt

  Frigidaire Market Position

In the US Frigidaire appears to command a premium brand name and, as such, pricing is above the budget brands.

In the UK Frigidaire never really made it into that sector and has languished with other lower end brands although, obviously with the heritage of the brand, it fares a little better than many.

  Frigidaire Spare Parts

Both held little fear until the UK owner entered administration, since then spares have become more of a challenge to get but many are still available. Spares were usually fairly reasonably priced although the low cost of the units themselves in the UK can make especially major repairs cost-prohibitive, the spares cannot be accused of being ludicrously over-priced as many are.

Lots of Frigidaire spares are available on our online store and we can order almost any Frigidaire spare part assuming that it is still available and not obsolete.

  Frigidaire Service And Repairs

For the UK all servicing was carried out through Independent Service Domestic Appliances Limited (ISDAL) who are a division of Hi-Group that operated the Frigidaire brand in the UK until the group entered administration in 2012. In September 2012 the parent company iof ISDAL, HI Group, entered into administration and rumours persist that the brand has been bought by the Chinese Hisense company who we are told supplied much of the Frigidaire products.

Current official servicing staus is unknown.

Most repairers will undertake repairs to Frigidaire products without a problem and you can search for one of our approved repairers in the engineer search.

  Frigidaire UK Key Contacts

As the Frigidaire brand name is under the control of different companies in different territories these details only apply to the UK and not to other areas.

Official website/email: No Longer Available (UK)

Official telephone support: No Longer Available (UK)

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Unofficial retail spare parts supply: http://shop.ukwhitegoods.co.uk / This email address is being protected from spambots. You need JavaScript enabled to view it.

Primary trade supplier (where available): None

Address : No Longer Trading (UK)

  Frigidaire Ratings & Review

These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair Frigidaire cookers, fridge freezers and other UK only products.

Frigidaire market share
Not enough information on Frigidaire market share  
Brand kudos
Not a great brand reputation in the industry
Frigidaire is a well known brand in the UK and other territories
 
Frigidaire appliance pricing
Not enough information  
Quality
Not enough information to rate the quality of Frigidaire well but they appear to be low end products  
Repair rating
Not enough repair information to rate Frigidaire cookers or other appliances  
Repairer support
Little if any information is available to repairers for Frigidaire cookers and other appliances  
DIY repair rating
Not so easy to DIY repair Frigidaire appliances due to lack of technical and spares  
Spare parts availability
No official spare part support that we can find from any suppliers  
Spare part pricing
Not enough demand or information to comment  
Environmental rating
Not enough information on Frigidaire's environmental policies  

Overall Rating

Not enough information on the Frigidaire brand to offer a lot of opinion
Any comment is moot now with the demise of the HI Group and, at the time of writing, the end of the Frigidaire brand in the UK
 

Please do not use the comments below to ask for technical help or fault finding advice on any Frigidaire appliance as the technicians will not see your request here. Please use the forums where much more help will be available and is a completely free service.

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verena
My frigidare upright freezer temp amd alarm located outside unit keep flashing why?
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Kenneth Watt
Hi,We are NOT Frigidaire and we have no affiliation to the Frigidaire brand either.Who has taken over the brand after the HI Group, who were using the brand name in the UK, entered into administration we do not know. We also are unaware of who is responsible for any servicing or spare parts presently for UK machines sold under the Frigidaire brand.So sadly, we cannot help you.The retailer does have an obligation under the Sale of Goods Act however if they sold the product with a warranty on it, which they will have to honour. That of course in addition to your statutory rights.
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sameira zahir
hello :o i am forwarding the email i sent to fridgeaire.com in there response they can not help me as they are usa based. it has been tricky finding someone to either exchangethe product or repair it. the eletric cooker came to me faulty, as you have undergone administration the shop where i bought it can not help and told me to contact the manufacture and some how book a repair job. they are helpless saying their suppliers have stopped delivering Frigidaire products and can not assist me further. neither will they agree for a refund/exchange. i am under guarantee therefore im entitled to either a repair for the fault product deliver to me or an exchange of the same model or a different model of the same cost.please can you arrange at least for a repair job as i feel i will be electrocuted! if it help the details of my cooker are as follows:FE50s8W hank miss s zahirserial: 104714905aithfully SZahir

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