Stoves has been manufacturing cooking products on Merseyside since 1920. The company specialises in making products that are tailored to meet the needs British customers, and offers a full range of built-in, freestanding and range cookers in all fuel types and configurations.
In an industry that has traditionally seen little by the way of innovation, Stoves has received a series of high-profile awards, including Millenium Product status for its Rotostar gas technology and the Prince of Wales Medal for Range cooker design.
As with GDHA, Stoves appliances are best described as mid-range products in general terms. Some cookers, such as Genus, are slightly innovative and do therefore command a price premium.
Most Stoves spares are relatively easy to get but can be a complete pain to identify.
To find a spare part you need the model number and, in many cases now, the engineer number, production code or serial number as well. Sometimes without those you will almost certainly get the wrong part.
FOr the most part though spares are okay price wise and availability wise and we do stock most of the commonly used Stoves spares in our online store from this link.
As with other GDHA Group products service is carried out by GDHAs own workforce, it isn't cheap.
Service quality should be high from Glen Dimplex.
When you call Glen Dimplex for service outside of warranty, according to reports we've had, they will route you to a warranty company who will try to sell you onto a maintenance contract for a monthly fee. The offer will seem tempting but it is actually expensive when you add it up but you can find out more about this from this article and make your own mind up, at least you will be informed.
Alternatively, out of warranty servicing offers you up other options.
The independent engineers are liable to repair any New World appliance cheaper and more quickly that Glen Dimplex and, you don't have to deal with a call centre trying to sell you onto a never ending maintenance contract. You can search for an approved applaince repair company using our Find An Engineer search facility completely free.
Of course if you choose to service your New World appliance yourself you have to appreciate that there is little to no servicing information available publically. In fact, there's very little service information available outside of Glen Dimplex themselves but then, they are going to promote their own service and try to protect that business.
Getting help, buying spare parts or getting a service engineer for can range from the simplest task in the world to a daunting one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
| To get technical help for a product then please click here for the help and support forums | |
| Contact us for spare parts using our online contact form, simply click this link for our contact page |
Find out even more on including faults, spare parts, help, support and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums