05 March 2008

Titan Washing Machine

Titan
The new incarnation for 2007/8 of the Titan washing machine


In January of 2002 Monotub, the maker of the Titan washing machine, said it may have to shelf production after a string of delays and product faults.

Martin Meyerscough the inventor the Titan, which is notable for its removable drum, refused to give a figure for the number of machines sold. Although Monotub had an exclusive distribution deal with Currys, only seven out of the UK's 384 Currys stores at the time ever had a display model of the Titan.

The Titan's launch was twice delayed and sales were hampered by technical teething problems and bad publicity. Monotub blamed damage caused "in transit" for a Which? report finding that the machine leaked, jumped and made horrible noises. Titan Monotub was forced to admit rectifying the problems had hit sales and was adding to losses.

Not long after Monotub collapsed and all the tooling and rights were sold back to Meyerscough.

In 2006 the Titan was resurrected but again appeared to suffer from reliability issues.

The headquarters of Titan Washing Machine Ltd is at Framlingham Technology Centre, although the models themselves are being made in the town of Zhongshan, west of Hong Kong.

As far as we are aware these washing machines are no longer being sold.

Retail Position

The Titan retails for about the £500 mark so it isn't cheap and it isn't what we can call service friendly, quite the converse in fact and appears to be sold in small numbers through independent dealers only.

Titan Spares

No spares sources are known and we cannot source spare parts for Titan washing machines.

Titan Service & Repairs

Current service arrangements are unknown.

Service was a real challenge on these machines with even simple jobs taking much, much longer than was acceptable. Therefore, finding a repair that would be willing to look at the machine may be a challenge.

Titan Washing Machine Key Contacts

Official website/email: No Longer Available

Official telephone support: No Longer Available

Unnofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Unofficial retail spare parts supply: http://shop.ukwhitegoods.co.uk / This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Primary trade supplier (where available): Qualtex/None

Address : No Longer Trading

Please do not use the comments below to ask for technical help or advice on any Titan washing machine as the engineers will not see the request. Please use the appliance help and advice forums from this link where much more help will be available and is a completely free service.

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Please do not use the comments box if you need the following.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums


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