- Created: Wednesday, 27 July 2011 14:12
- Last Updated: Monday, 03 April 2017 11:29
- Hits: 54020
Please note that we are not Bush and may not be able assist some enquiries regarding this make!
Argos have been issuing our number as a contact for Bush and we are not Bush!
Bush appears to be an own label brand to be sold only through Argos or limited channels such as on Ebay, Amazon and suchlike but we think that the machines sold outside of Argos are either excess stock machines, end of line or reworked warranty returns.
Bush is effectively not a company that makes domestic appliances at all, merely a brand name that's printed onto some. And as far as we are aware the Argos parent company of Home Retail Group owns the brand name, they are solely responsible for it.
From what we can tell the machines themselves are all of Chinese and Turkish origin from the usual suspects. Some appear to be from Midea and a bunch from Vestel and Termikel and probably one or two more we've missed. Basically, as cheap as you can get and that will be reflected in both the quality of the products and the service.
Some of the field technicians that work or have worked on the machines, especially the cooking products, have not a good word to say for them. We can't tell you what they actually say as it's not fit for publication on a family friendly website but suffice to say, it's very bad. Total rubbish is probably about as close as we can get.
Backup appalling. Spares atrocious. We're sure you get the picture.
As the warnings above state clearly, despite that you may be told that we are a contact for Bush problems even from Argos, we are not a contact for Bush products.
Argos can't seem to understand it's their own label and that nobody else can do anything about any problems on the products bar them!
Another thing, Bush is not Bosch! Yeah, people have though Bush was Bosch and it most certainly is not.
Bush Retail Position
Budget, very firmly budget.
Make no mistake the washing machines are produced to hit a low price point and you cannot expect any decent durability or performance with only two models over £300 and with a clutch of them under £200.
We would suggest that if you are considering a Bush washing machine that you do so on the premise that it likely will not be of a very high quality and is unlikely to last long in normal family use. They may be fine for couples or single person households but we would not advise their use much beyond this.
Cooking products seem to be a mash up of Vestel and Termikel products. The field techs just say that some machines are the most horrid, cheap and nasty cookers that they have ever come across, with some even surprised that they can even be sold in the UK as they're that bad.
Cooling we are not so sure of but expect Vestel or Hisense Kelon to be used. Again, as cheap as can be and not all that good but, they are budget products.
There are plenty alternatives out there from the likes of Beko and many others that offer the same or better durability and products for about the same price as well as coming with better back-end support.
Bush Spare Parts
No official spares arrangements are really known for certain.
We have managed to suss out some of the parts for Bush products but it is often a case looking up every one each time to be sure that the parts are correct and they can be expensive relative to the low cost of the products in store.
Spare parts for many of the Bush machines we can now source, often cheaper than elsewhere however there are still a number that prove difficult if not impossible to get. The best thing to do and, it allows us time to cross reference and try to source lower prices, is to email us the model information and we will do our best to help you.
Doing that may save you a small fortune, it's not uncommon for us to be half the price and in some cases less than other suppliers we've seen for Bush parts.
If parts are no stock in the UK though expect lengthy delays.
As with service below, spare parts are also handled by multiple companies so, it's a nightmare to work out where to get anything let alone actually get a part!
Bush Service And Repairs
Current service is unknown although we suspect it's a mixture of employed and sub-contract engineers through a national call handling agency. Given that the products are usually Vestel made we would imagine that much of the service would be handled by JTM Contracts or 0800 Repair.
It is therefore the case that we cannot even tell you who to call to get one repaired other than persisting with Argos as, it could be any one of several third party servicing companies depending on what product it is you have an issue with.
Out of warranty servicing is possible but lack of spares can cause an issue. Not many, if any, spare parts are listed with the major spares distributors.
Bush Appliances Key Contacts
Official website/email: http://www.argos.co.uk
Official telephone support: 0345 257 7271
Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3 (May be limited)
Unofficial retail spare parts supply: https://shop.ukwhitegoods.co.uk/
Primary trade only supplier (where available): None
Address : Not Available
Bush Ratings & Review
These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair Bush appliances. You can find out more about how we work out the ratings here
Bush market share
Bush is a fairly well known brand in the UK to both trade and public
Bush appliance pricing
DIY repair rating
Spare parts availability
Spare part pricing
Bush is a budget brand sold by Argos and is merely rebranded products, usually at the lower end of the quality ladder and price. Not recommended.
Please do not use the comments below to ask for technical help or advice on any Bush washing machine or other Bush appliances as the engineers will not see the request. Please use the forums where much more help may be available but for Bush machines, don't count on it.
handle for ovenI would like to purchase a door handle for a Bush built-in oven model AE6BSS. Is this possible and how much would it would cost? I have rung Argos and they told me they could not sell me the part alone but would have to send a service engineer to install it as well at a cost of £109. The whole oven did not cost much more than this and we installed it ourselves. Thank you.
Yes we can get that for you but it may be a factory order however, we\'d need the long serial number as well to get the exact version of it you need, it\'s about 22 digits long. If you can email that to spares@ukwhiteg oods.co.uk we should be able to help you.
handle for Bush ovenI would like to purchase a handle for a Bush built-in oven model AE6BSS. Is this possible please and how much would it cost? I have rung Argos and they have told me they cannot sell me the handle alone, I need to have a service engineer come round and install it, at a cost of £109. The whole oven did not cost much more than this and we installed it ourselves.
Bush cookerBought range duel fuel bush cooker 7 month ago...everytime I use either oven there is a pool of water left on the floor so I need to keep a tea towel under everytime I cook,they sent new door seals through the post for myself to fit which has not solved the problem,fan oven burns food within 5 minutes and still leaves food raw inside so argos sent a engineer out.fan oven is heating more then 20 degrees then it should so cannot use this oven.plastic legs on a cooker so heavy to which they have snapped and bent so I cannot put pans on the hob as with having 4 children around is very dangerous,I pay insurance on this product and after 3 months of complaining and me having to contact them everytime all they can say is that they will collect cooker refund me,im disgusted at the aftercare from argos well no aftercare and as for paying insurance tgats a waste of time.ive had my full kitchen fitted around this cooker so am damned if im letting this go....!!
Broken cookerI brought a bush cooker with glass top not even used top bit 5 times and it\'s all burnt and cracked absolute joke not even 4 months old not impressed or happy with this appliance at all.
Bush and ArgosThe only thing worse than a Bush Cooker is Argos after sales service, which is beyond bad. Bought a Bush cooker and the top oven element blew in less than 3 weeks. Asked them to pick up cooker and return money (sale of goods act) and all they have down is give us the run around. Excuses after excuses, delay after delay. Worse company we have had dealings with and they are in breach of the sale of goods act for supplying goods that are unfit for purpose. Looks like court action may be the only way forward. If you can\'t pick it up and take it back to Argos yourself, dump it on their counter and demand a refund, do not buy from Argos.
Bush CookerGood Afternoon.
I bought a Bush cooker in April. The top glass has broken due to no fault of our own.. I have tried to speak to Argos (waste of bloody effort) and after 7 redirected calls I am now waiting for someone to get back to me . They say the glass is not covered by warranty . So Glass normally breaks under normal working conditions. ??? After reading your comments about Bush, I am quite shocked to say the least. Can anyone assist as they say I need to get a qualified company to come and inspect thre glass at my own cost, then give Argos a report before they will do a thing about it. To say the least i am pretty ----- of, Any assistance appreciated. Many Thanks
Awful, just awfulMy Bush dishwasher was one awful piece of equipment! It broke down just outside the warranty period. I got it fixed, and then another part broke down! Finally gave up on it and buying a new one from a reputable brand.
I then saw Argos sells the EXACT same dishwasher under another brand name \'Proaction\', for about 15% less! I\'d be damned if I\'d buy that again though.