Most people have probably never heard of Verzinkerei Zug Ltd (V-Zug) but they are a Swiss company that has been around since 1913 producing exceptionally high quality domestic appliances.
V-Zug started with making washing machines in Switzerland in 1915, tow years after the formation of the company although they are a relatively new brand into the UK market.
So far as we are aware V-Zug produce all their own products exclusively in Switzerland and do not outsource. They compete at teh very top end of the domestic appliance market with products designed for a very long lifespan.
The only way to describe V-Zug's market position is right at the top, almost stratospheric in price and quality. This means, not cheap by any stretch.
V-Zug are actually priced higher than Miele and ISE and billed as being better and/or longer lasting than either of the two. This may be open to debate but, the quality of V-Zug is not open to question really, the appliances are painstakingly well built.
Service in the UK is delivered through a network of trained independent engineers and there are high levels of training and technical support for teh engineers. Outside of this, due to low sales volumes, little is known about the appliances.
Spares are an unknown quantity given the low volumes and very low usage of spares for V-Zug appliances.
Getting help, buying spare parts or getting a service engineer for can range from the simplest task in the world to a daunting one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
| To get technical help for a product then please click here for the help and support forums | |
| Contact us for spare parts using our online contact form, simply click this link for our contact page |
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums