- Created: Thursday, 16 August 2012 13:48
- Last Updated: Wednesday, 17 May 2017 11:42
- Hits: 58591
Please note that we are not Montpellier
Montpellier is a new own label brand to the UK launched in 2012 by Domestic Appliance Distributors (DAD) based in Gloucestershire that encompasses both freestanding and built in dishwashers as well as tumble dryer and fridge freezer models.
The brand sources appliances from factories around the world but the company says that it will use higher specifications than many seeking to place it in the more prestigious mid-market sector rather than trying to be as cheap as possible. This means that the features on their appliances tend to be better and the fit, finish and general build quality largely superior to many budget appliances.
That said the sources will almsot certainly be in line with many other own label brands with product sourced from various producers in China and Turkey.
We are aware that product is being made for them by Vestel, Beko, Galanz among others so it's largely the usual own label suppliers that most of these types of brands use. We therefore have little reason to think that they will be all that different from all the other own label brands.
The Montpellier brand is primarily available through independent retailers.
Service is carried out through a national network of independent repair agents that was set up in a collaborative effort between the Whitegoods Trade Association (WTA) and Montpellier directly just before the brand launched. The association helped find service agents across the UK for Montpellier allowing them to establish their own service operation that they had direct control over allowing the brand to offer a better level of service as well as flexibility.
Therefore service should be good in general and out of warranty repairs, when the time comes, should be viable.
Montpellier Spare Parts
We have been advised that spare parts will be available directly as well as though normal channels so we do not see any issue that being the case.
However spare parts have proven to be very limited and so far we have seen virtually no parts being made available though normal channels other than those that we have managed to work out for ourselves.
But if you do need spare please by all means ask and we will do our best to assist you with Montpellier spare parts.
We've managed to suss ouit a lot more Montpellier spare parts and, all too often far cheaper than you will find them elsewhere. We haven't been able to track them all down yet but we're still on the case.
If you cannot find what spare parts you need in the store please ask as you will typically save 25-50% over other sources for the same spare parts so, it is worth asking us to help you find the parts you need.
Montpellier Key Contacts
Official website/email: http://www.montpellier-appliances.com
Official telephone support: 01527 888 133
Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3
Unofficial retail spare parts supply: None
Primary trade only supplier (where available): None
Address : Unit 1, Tewkesbury Retail Park, Northway Lane, Tewkesbury, Gloucestershire, GL20 8JU
Please do not use the comments below to ask for technical help or fault advice on any Montpellier appliance as the engineers will not see the request. Please use the forums from this link where more help may be available and is a completely free service.
Montpelier integrated washing machineBought a Montpelier washing machine for in laws. After 4 months it got stuck in wash cycle and does not spin. Result is endless washing that has to be manually stopped and sodden washing removed. 2 engineers have spent 20 mins combined checking an empty machine and concluded they are loading machine incorrectly (despite having owned a washing machine successfully for 30 years). They have then tried to charge them £84 for the privilege. Customer services are shocking, don’t answer emails, they have no complaint procedure and don’t answer calls. I suggest that anyone considering buying Montpelier thinks long and hard as they may be competitively priced but it’s because it’s garbage. Avoid.
Montpellier Washing machine Model MWB1702Where can I get a manual for a Montpellier washing machine Model MWB17012.
Manual for Montpellier washing machinehttp://www.montpellier-appliances.com/contact-us/
Montpellier 100cm Range cookerThinking of purchasing a Dual Fuel range cooker RMC100DFX. Anybody any experience of this cooker?
Montpellier Washing machine manualDo you know where I can get the manual for Montpellier Washing machine model MW51000P
You would need to contact Montpellier using the details above for that.
Montpellier MD1450Bought Montpellier MD1450 Integrated compact Dishwasher, to replace my trusty old CDA, which gave up after 20 years faithful service, now I understandthe price differential, The Monpellier is a true masterpiece of design - NOT
Helpful hint #1
Always empty the lower basket first, because when you pull out the top basket all the water trapped in the upper spray arm, presumably by a vaccum lock, pours out over the contents of the lower basket!
Helpful hint #2
Keep the upper basket shelves from your old dishwasher the ones on the Montpellier have no notches to support wine glass stems
fortunately my property is is on the market so I won\'t have to live with this plie of junk
Montpellier Electric ovensJust wondering if anyone has purchased a Montpellier electric oven and what there experiences were? Need to replace an electric oven and Montpellier seem very reasonably priced
Thanks in advance