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CATA Appliances

CATA is a manufacturer of extraction, ventilation and heating of Spain, founded in Torelló, in 1947. Cata's headquarters reside in the province of Barcelona, has factories in Torelló (Spain), São Paulo (Brazil) and Xiao Lan (China) and is in permanent international expansion through the creation of subsidiaries and branches.

Cata Appliances logoIn 1999 Cata opened its new factory of Xiao Lan, China, laying claim to be the first company in the industry to expand production into China.

Cata has an approximate turnover of $160 million USD and is headquartered in Torelló, Spain where they employ 135 people.

Cata is privately owned company which also holds the Nodor, Designair and other brands across several European countries and has been linked with buying up a lot of the old Fagor tooling when the Fagor Group collapsed.

  Cata Market Position

Cata appears to be, in the UK at least, aimed at the lower end of the built in oven, hob and hood sector with a strong presence in the B&Q chain of DIY stores.

Cata also make built in ovens, hobs and hoods for other brands, including unbranded products.

Cata makes built in ovens, hobs and cooker hoods for a number of other brands including B&Q (Cooke & Lewis), Lamona, Screwfix, Tradepoint, Prima, CDA, Hafele and Kompact as well as others.

  Cata Service

Until it's demise in 2012 Cata service was provided by Independent Service (ISDAL) after which service was changed to being provided through JTM / 0800 Repair.

  Cata Spare Parts

Little is known about Cata spare parts as we have had little call to investigate obtaining them, most likely due to low sales volumes under the Cata brand name.

Please note that we are not Cata and cannot assist with most enquiries regarding this make!

  Cata Key Contacts

Official website/email: Not Available

Official telephone support: Not Available

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3 (May be limited)

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): None

Address : Not published

  Cata Ratings & Review

These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair Cata cookers and other products.

Cata market share
Not enough information on Cata market share  
Brand kudos
Largely an unknown brand, even within the industry
Cata is a largely unknown brand in the UK
 
Cata appliance pricing
Not enough information  
Quality
Not enough information to rate the quality of Cata  
Repair rating
Not enough repair information to rate Cata cookers or other appliances  
Repairer support
Little if any information is available to repairers for Cata cookers and other appliances  
DIY repair rating
Not so easy to DIY repair Cata cookers due to lack of technical and spares  
Spare parts availability
No official spare part support that we can find from any suppliers  
Spare part pricing
Not enough demand or information to comment  
Environmental rating
Not enough information on Cata's environmental policies  

Overall Rating

Not enough information on the Cata brand to offer a lot of opinion
Not much is known about Cata in the UK, where to get service, spare parts or much of any information about the cookers and other appliances and with no spare parts listed with the main trade suppliers it is hard to recommend the brand.
 

Please do not use the comments below to ask for technical help or advice on any Cata appliance as the engineers will not see the request. Please use the forums where any help with diagnostics and fault finding will be available.

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Sharon Rate
Slimline dishwasher fire
Bought a Cata slimline dishwasher from B&Q, the plug caught fire melting it into the socket!! Avoid this company this could of killed our family!!!
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Mike1966
What ever you don't by a cata appliance worst thing I ever done. It has been condemded by British gas and after only 4 months and I've waited over 4 week to get it repaired had appointment cancelled at last moment time after time finally lost my temper now told that they do not intend to repair it . They are a joke the customer service dep is rubbish the worst I have ever encountered
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Mike1966
Don't ever by from cata my gas hob wich is only 4 months old has been condemned by British gas as dangerous after waiting 4 week to get a repair was told no engineer was to attend. I'm afraid I finally lost it . But now I'm told that they won't attend. Worst customer service I has ever encountered
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Haider Ali
Hi SharonCan you please share the CEO addresses of the companies you contacted. Did you get anywhere? Sharon McLeod said :
do not use this company. Our cooker hood of less than 1yr old stopped working,Long story short, it has taken 6wks of persistance on my part to try to get this 0800 company to repair it. apparently now, we have to have the cooker hood removed from the wall before they will resend an engineer to fix it. This removal will only serve to invalidate our guarantee with the product. I have now written to the CEO of the repair company, as well as to Pacifica and Cata directly.

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Leanne Ferguson
DO NOT USE THIS COMPANY......bought washing machine from b&q not even 16 months old stopped working. When trying to sort this problem both b&q and cata customer service beyond an absolute joke. Told me I have to take full day off work to wait in for engineer as will not be more helpful and work with me to arrange a specific time as I cannot afford full day off work .....so to sum up crap products and customer service agents very arrogant and unhelpful!!!!
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Sharon McLeod
do not use this company. Our cooker hood of less than 1yr old stopped working,Long story short, it has taken 6wks of persistance on my part to try to get this 0800 company to repair it. apparently now, we have to have the cooker hood removed from the wall before they will resend an engineer to fix it. This removal will only serve to invalidate our guarantee with the product. I have now written to the CEO of the repair company, as well as to Pacifica and Cata directly.
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Roselee
Hello I have a 50/50 fridge freezer bought about a year ago from b&q the bottom of the fride keeps filling up with water I would like to speak to someone to arrange a service man to come and have a look could u please contact me 07535250271 thanks
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VISHAL BHALLA
authrosid dealer in ludhiana of cata electrodomestic os
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Sarahfdc
Can you provide industrial drying ovens for a business?
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Kenneth Watt
It is possible that you have an electrical fault and what you are hearing is arcing on one of the connections. So, the advice would be to have it checked if you are not able to do so yourself or the microwave oven is still under warranty.

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