Siltal is an Italian manufacturer of washing machines, fridges, fridge freezer and freezers that manufacture a lot of OEM or branded appliances for many brands such as CDA, Baumatic, Caple and many others. You may never have heard of the Siltal name but we can assure you that there are a lot of Siltal products in the UK. that said, under it's own brand Siltal seems to be a rare sight in British kitchens.
Siltal has been in existence since 1972.
The problem is, Siltal are aimed at the very lower end of the spectrum focusing on price to offer these resellers decent mark ups. Essentially trading in the same space in the market that Antonio Merloni did with the Servis brand.
That led to the management deciding to close of its production centre in 2005, creating 425 redundancies after a painful period of restructuring.
The Siltal company is based in Milan, Italy.
Ordinarily most of the importers would carry out their own service individually as most OEM products are bought without any warranty, so any appliances that you have that may have a "Siltal" on the rating plate will most likely not be able to be serviced by an official Siltal service.
Independent Service (ISDAL) carried out service on Siltal products until 2012 when the HI Group collapsed with no known service arrangements in place beyond this.
The good news here is that multiple brands use Siltal spare parts and, for the most part, they are generally not that expensive.
The bad news is that at times cross referencing the parts form one brand to another is a task made difficult, if not impossible by some brand owners. Even although, for example, two washing machines could be exactly the same bar some slight cosmetic alterations, it is all too often not possible to fathom what spares have been used on the particular brand's version.
Normally we can help with this and it is worth asking us to help as you can save a considerable amount of money on some spares by contacting up and allowing us to find the alternative part numbers and, that's often the only difference, the part number used.