We are often asked who Lamona are by people and the actual answer to that question is more complex than it really deserves to be.
Lamona is a brand name used exclusively by Howdens Joinery as an own-label brand. This makes price comparisons on appliances supplied by kitchen fitters and builder that use Howdens very difficult, if not impossible for people to make. It is a popular tactic employed by many larger companies that supply to both trade and public alike in our industry.
Howdens Joinery was originally a part of the MFI Group and many of the older Lamona applainces share their DNA with the other MFI brands, Hygena and Diplomat. However in 2006 the MFI retail side of the business was sold to Merchant Equity Partners whilst the original company retained Howdens. MFI entered into administration in 2008 long after the ties had been severed from a business perspective with Howdens and the Lamona brand.
There is little history of the actual Lamona brand that can be found beyond that it is apparently a breed of chicken and, probably the reason for the name is that a chicken is used in the Howdens logo and that Lamona is merely a subset of that business. Whatever the reason, there is little more information that you will learn searching elsewhere online about the brand.
However, neither Lamona or Howdens as a company produce a single appliance themselves. Every single Lamona appliance is merely a re-badged version of something else.
Like many of these sorts of brands the premise to customers is that Lamona is that "little bit better" but the reality is, it's just a reworking of another brand's appliance or appliances with a Lamona badge slapped on the front.
We have seen refrigeration products, integrated fridges and freezers from Beko.
Laundry from Candy.
In other words, it's nothing special and you will often find yourself able to save a lot of money by shopping around and buying these appliances direct without be re-branded to Lamona with a price hike added.
Although Lamona say (obviously) that they offer what they consider to be "the best after sales service in the UK" there appears no foundation for that but, equally, not much reason to doubt it either. From what we can gather though the service is split between the different brands that Lamona use to actually make their appliances or the use Glen Dimplex service.
We think it could be a bit patchy.
Given that the Lamona products are all re-branded versions of other products the engineers on our engineer search will have little issue in repairing the appliances for the most part.
However, it should be pointed out that, for the trade, there is little clarity on who is the appointed spare parts distributor/s or where spares and technical information is available and this could be a barrier to service from independent repairers.
We can usually source virtually any Lamona spare part should you need it and we have a great many of the common Lamona spares available in our spare parts store.
IMPORTANT: Please do ensure that you order by the model number though, even if the parts look the same they may vary from model to model as these are re-branded products and he same spare parts are not used on all models.