- Created: Wednesday, 17 October 2012 22:07
- Last Updated: Monday, 20 June 2016 12:53
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We are often asked who Lamona are by people and the actual answer to that question is more complex than it really deserves to be.
Lamona is a own label brand name used exclusively by Howdens Joinery as an own brand label. This makes price comparisons on appliances supplied by kitchen fitters and builder that use Howdens very difficult, if not impossible for people to make. It is a popular tactic employed by many larger companies that supply to both trade and public alike in our industry.
Howdens Joinery was originally a part of the MFI Group and many of the older Lamona appliances share their DNA with the other MFI brands, Hygena and Diplomat. However in 2006 the MFI retail side of the business was sold to Merchant Equity Partners whilst the original company retained Howdens. MFI entered into administration in 2008 long after the ties had been severed from a business perspective with Howdens and the Lamona brand.
There is little history of the actual Lamona brand that can be found beyond that it is apparently a breed of chicken and, probably the reason for the name is that a chicken is used in the Howdens logo and that Lamona is merely a subset of that business. Whatever the reason, there is little more information that you will learn searching elsewhere online about the brand.
However, neither Lamona or Howdens as a company produce a single appliance themselves. Every single Lamona appliance is merely a re-badged version of something else.
This largely places Lamona in the same league as the likes of Caple, CDA, Kompact, Diplomat and a raft of others.
From what we can gather products are largely sourced from Beko, Candy, Fagor Brandt, Glen Dimplex and the other usual rebranding specialists around the globe.
Lamona Market Position
Like many of these sorts of brands the premise to customers is that Lamona is that "little bit better" but the reality is, it's just a reworking of another brand's appliance or appliances with a Lamona badge slapped on the front.
We have seen cooking, refrigeration products, integrated fridges and freezers from Beko.
Laundry from Candy.
Integrated dishwashers from the usual Chinese suspects of Haier and Midea among others.
Cooking products such as hobs, hoods, ovens and cookers are mainly from Beko and others as well as some appearing from the Glen Dimplex stable for range cookers and freestanding cooking.
In other words, it's nothing special and you will often find yourself able to save a lot of money by shopping around and buying these appliances direct without be re-branded to Lamona with a price hike added. That said, often there are deals on offer when these appliances are bought as part of a kitchen and, they are no worse than anything else in the price range, some are even sold cheaper than the brands they came from's own products so, it can be a bargain as well.
Although Lamona say (obviously) that they offer what they consider to be "the best after sales service in the UK" there appears no foundation for that but, equally, not much reason to doubt it either. From what we can gather though the service is split between the different brands that Lamona use to actually make their appliances or the use Glen Dimplex service.
We think it could be a bit patchy.
Given that the Lamona products are all re-branded versions of other products the engineers on our engineer search will have little issue in repairing the appliances for the most part.
However, it should be pointed out that, for the trade, there is little clarity on who is the appointed spare parts distributor/s or where spares and technical information is available and this could be a barrier to service from independent repairers.
Lamona Spare Parts
We can usually source virtually any Lamona spare part should you need it and we have a great many of the common Lamona spares available in our spare parts store.
IMPORTANT: Please do ensure that you order by the model number though, even if the parts look the same they may vary from model to model as these are like most own brand label products and he same spare parts are not used on all models.
Please do not use the comments below to ask for technical help, diagnostic or fault finding advice on any Lamona appliance as the repair technicians will not see the request here. Please use the forums where more help will be available to you.