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User Rating: 0 / 5

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myappliances brand logoMy Appliances

We believe that this brand is an offshoot of the Cata company however that is a best guess with the information that we can find or have been told.

The company is not exactly forthcoming with information on ownership or the origin of the products that is sells under this brand, which makes us extremely suspicious in many respects regarding these products.

There are far too many unknowns surrounding these products to make any kind of reasonable assessment on them and we have tried to get information from multiple sources. This only making us still more suspicious of the brand.

With the lack of information, the lack of spare parts, the lack of info on service and the lack of information on the appliances themselves along with the seemingly "too good to be true" pricing we cannot recommend these products.

As far as we can tell the models are often sold usung the ART prefix that leads some people thinking that is the brand however so far as we are aware it is not the brand. We only mention it as we have been asked about ART Appliances on several occasions so we wanted to clarify the point.

  My Appliances Market Position

The very bottom of the market on pricing that we have seen, they are firmly in the budget camp if not bargain basement.

We suspect that many of the products are low quality Far Eastern in origin.

  My Appliances Service

Unknown.

This is a complete mystery, we have no idea who is carrying out service on these products, if indeed anyone is.

The consensus seems to be that 0800 Repair may be carrying out the service work but, we really do not know for sure.

  My Appliances Spare Parts

Very little is known about My Applainces spare parts as we have had little call to investigate obtaining them, most likely due to low sales volumes under the brand name.

When looking across all the major spares suppliers however we could find zero information or spare parts availability for any products we looked at. We suspect therefore that spares supplies will be either very difficult if possible or restricted to one outlet only. 

If our assesment is correct and these are Far Eastern in origin, do not expect spare parts to be available for much more than a few years. If that.

Please note that we are not My Appliances and cannot assist with most enquiries regarding this make!

  My Appliances Key Contacts

Official website/email: http://www.myappliances.co.uk

Official telephone support: 0330 008 0800

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3 (May be limited)

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): None

Address : Unit 3 Normandy Landings, Wakefield Europort, Pope Street, Castleford, West Yorkshire, WF6 2AG

  My Appliances Ratings & Review

These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair My Appliances cookers and other products.

Market share
Not enough information on Cata market share  
Brand kudos
Largely an unknown brand, even within the industry
Myappliances is a largely unknown brand in the UK
 
Appliance pricing
Not enough information  
Quality
Not enough information to rate the quality of Cata  
Repair rating
Not enough repair information to rate Cata cookers or other appliances  
Repairer support
Little if any information is available to repairers for Cata cookers and other appliances  
DIY repair rating
Not so easy to DIY repair Cata cookers due to lack of technical and spares  
Spare parts availability
No official spare part support that we can find from any suppliers  
Spare part pricing
Not enough demand or information to comment  
Environmental rating
Not enough information on Cata's environmental policies  

Overall Rating

Not enough information on the Cata brand to offer a lot of opinion
Not much is known about My Appliances, where to get service, spare parts or much of any information about the cookers and other appliances and with no spare parts listed with the main trade suppliers it is hard to recommend the brand.
 

Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

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