- Created: Monday, 30 May 2016 12:26
- Last Updated: Tuesday, 04 October 2016 16:03
- Hits: 12755
This brand is an offshoot of the Cata company and is said by Apelson to be a trade brand primarily.
Apelson state that their biggest customer in the UK is B&Q (Kingfisher) for who they manufacture under their Cooke & Lewis brand.
The company also supplies other products under the Cata, Designair and Culina brands among others.
Apelson refreshingly do openly admit that the majority of products are manufactured in factories in China.
Apelson Market Position
The very bottom of the market on pricing that we have seen, they are firmly in the budget camp if not bargain basement.
We suspect that many of the products are low quality Far Eastern in origin.
Until recently this was unknown.
However we are led to believe that service on all the group products are currently being carried out by 0800 Repair who are also known as JTM Contracts and you can find more information on both of these companies on here and on several review sites and forums. We would suggest reviewing the available information before you commit to buying these products.
Apelson Spare Parts
Very little is known about Apelson spare parts as we have had little call to investigate obtaining them, most likely due to low sales volumes under the brand name or as the service engineers see little of them.
When looking across all the major spares suppliers however we could find zero information or spare parts availability for any products we looked at. We suspect therefore that spares supplies will be either very difficult if possible or restricted to one outlet only.
Apelson claim that they hold stock of spare parts for appliances up to eight years old and various sources do say that spare parts appear to be reasonably priced however, as we have no experience of any of this we can only rely on the claims and third party information.
If our assesment is correct and these are Far Eastern in origin, do not expect spare parts to be available for much more than a few years. If that.
Please note that we are not Apelson and cannot assist with most enquiries regarding this make!
Apelson Key Contacts
Official website/email: http://www.apelson.com/en/
Official telephone support: 01977 628100
Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3 (May be limited)
Unofficial retail spare parts supply: None
Primary trade only supplier (where available): None
Address : Apelson Appliances UK Ltd, Unit 3 Normandy Landings, Wakefield, Europort, Pope Street, Castleford, West Yorkshire, WF6 2AG
Apelson Ratings & Review
These key indicators are gathered from general opinion within the industry, spares availability with major trade spares distributors and general engineer's opinions alongside how many repairers are registered to repair Apelson cookers and other products.
Apelson is a largely unknown brand in the UK
DIY repair rating
Spare parts availability
Spare part pricing
Not much is known about Apelson but it is low cost appliances but with no spare parts listed with the main trade suppliers it is hard to recommend the brand.
Please do not use the comments below to ask for technical help or advice on any appliance as the engineers will not see the request. Please use the forums where more help will be available within the constraints of the information available for Apelson products.
Cookerhood motorHave been trying to order:
Cooker Hood Motor
Motor group without plug
Would like next day delivery if possible.
Cannot find your phone number anywhere.
fan ovenfan oven not working purchased 27 nov 2017. model no ubetfd602ss
Cata Extractor fanHi,
I purchased a Cata humidistat fan and its not been working for several months.
Please can someone contact me or send me a new one.
Mike Griffiths 07756 *********** today only
Mottram St Andrew