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Balay brand logoBalay

Balay was a Spanish appliance manufacturer that is now a regional brand name apparently for the Iberian market so for Spain and Portugal primarily and largely used as an own label brand for Bosch Siemens (BSH Group) just as it does with Pitsos and Thermador for certain regions.

Bosch bought a majority share in Balay way back in 1989 and Bosch acquired the company fully in the late 1990’s.

With the acquisition Bosch got the brands of Lynx, Super Being, Agni, Cork, Newpol and Crolls as well as the Balay brand and the local production where it is cheaper to produce products than it is in Bosch’s home Germany.

Many of the lower range Bosch machines have been made at what’s Balay plants in Spain.

If you do buy a Balay applaince and take it back to another region please do be aware that support for service and spare parts will be difficult as they do seem only to be supported in the local regions and not outside of the regions in which they are sold.

  Balay Retail Position

We believe that this is used as a budget alternative to Bosch in the regions that the brand is used in.

  Balay Service

There is no official service arrangements that we are aware of in the UK.

  Balay Spare Parts

No UK support officially however expect much the same as you would from Bosch and other brands within that group.

  Balay Key Contacts

Official website/email: http://www.balay.es/

Official telephone support: 976 305 712 - 902 145 150

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Official retail spare parts supply: None in UK

Primary trade only supplier (where available): None in UK

Address : No UK trading address

 

Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

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derek sharples
Washing m/c spares
Would it be possible to obtain spare parts from Spain if we returned to the UK. We intend to purchase the 3T1773b m/c but maybe in the near future, return to the UK.
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Kenneth
The Balay brand is not supported in the UK at all so, not a good idea.

Generally buying outside the country of intended use for large appliances is not a good thing to do.

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MRS FEELEY
washing machine 3TS886B
having problems with balay washing machine selector programme control panel can not select a program just keep on showing end. bought this washing machine in spain and have now moved back to the U-K can you advise what is the problem and can you recommend a repair company in the southport area of the north of england who I can contact to repair please.
Gravatar
Kenneth
Hi,

Afraid that there is no UK support for Balay products as per above, there\'s not even any parts listings or anything as it\'s a regional brand only for Bosch.

Gravatar
TARIK
BAWE
I purchased a Balay induction hob, oven, microwave and fridge freezr with a complete kitchen from a shop in Granada. The induction hob is faulty. the shop owner is not interested in changing it or organising the technician to come and repair it. I had to resort to a Spanish speaking friend and managed to get the technician to have a look in September. He changed the mother board but the hob is still faulty ,(we can only use one ring). We made endless calls to the same technician to no avail. Can you please help or direct me to the right person or department of Balay in Spain.

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