- Created: Friday, 10 June 2016 11:06
- Last Updated: Thursday, 23 June 2016 12:44
- Hits: 6036
Balay was a Spanish appliance manufacturer that is now a regional brand name apparently for the Iberian market so for Spain and Portugal primarily and largely used as an own label brand for Bosch Siemens (BSH Group) just as it does with Pitsos and Thermador for certain regions.
Bosch bought a majority share in Balay way back in 1989 and Bosch acquired the company fully in the late 1990’s.
With the acquisition Bosch got the brands of Lynx, Super Being, Agni, Cork, Newpol and Crolls as well as the Balay brand and the local production where it is cheaper to produce products than it is in Bosch’s home Germany.
Many of the lower range Bosch machines have been made at what’s Balay plants in Spain.
If you do buy a Balay applaince and take it back to another region please do be aware that support for service and spare parts will be difficult as they do seem only to be supported in the local regions and not outside of the regions in which they are sold.
Balay Retail Position
We believe that this is used as a budget alternative to Bosch in the regions that the brand is used in.
There is no official service arrangements that we are aware of in the UK.
Balay Spare Parts
No UK support officially however expect much the same as you would from Bosch and other brands within that group.
Balay Key Contacts
Official website/email: http://www.balay.es/
Official telephone support: 976 305 712 - 902 145 150
Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3
Official retail spare parts supply: None in UK
Primary trade only supplier (where available): None in UK
Address : No UK trading address
Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.
Washing m/c sparesWould it be possible to obtain spare parts from Spain if we returned to the UK. We intend to purchase the 3T1773b m/c but maybe in the near future, return to the UK.
Generally buying outside the country of intended use for large appliances is not a good thing to do.
washing machine 3TS886Bhaving problems with balay washing machine selector programme control panel can not select a program just keep on showing end. bought this washing machine in spain and have now moved back to the U-K can you advise what is the problem and can you recommend a repair company in the southport area of the north of england who I can contact to repair please.
Afraid that there is no UK support for Balay products as per above, there\'s not even any parts listings or anything as it\'s a regional brand only for Bosch.