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User Rating: 5 / 5

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Iceking company logoThe Iceking brand is said to have been around since 1995 and is an own label brand from the retailer and distributor John Gilman & Sons.

Essentially the machines are sourced from producers outside the UK and, to our knowledge, the brand makes no products at all so far as we can see. We would fully expect the machine to be being made but the usual Turkish and Chinese suppliers that everyone and their dog use with slightly different aesthetics and perhaps features. But all the same thing really.

  Iceking Spare Parts

Spare parts have rarely been asked for, probably as there’s not too much product out there and it will probably be geographically limited to a degree within the UK.

We therefore have little idea what order times, availability and pricing is like but we would expect it to be in line with similar products.

  Iceking Aftersales Service

Service is also carried out through RepairTech.

  Iceking Key Contacts

Official website/email:

Official telephone support: 01452 509060

Unofficial technical support:

Retail spare parts supply: None

Primary trade only supplier: RepairTech

Address : Henry John House, Northway Lane, Ashchurch, Tewkesbury, Gloucestershire, GL20 8JH

  Iceking Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Iceking market share
Tiny UK market share
Extremely small UK market share
Brand kudos
Largely unknown in the industry let alone with the public
Largely unknown in the industry let alone with the public
Iceking appliance pricing
Very cheap but...
Very cheap but...
Not good quality levels
At the price point and it all being sourced we wouldn't be expecting anything good
Repair rating
No feedback
No feedback, we do not even know who repairs them
Repairer support
Authorised agents might fix them but, it's quite likely nobody else will
Authorised agents might fix them but, it's quite likely nobody else will
DIY repair rating
Not so easy to DIY repair these Iceking products as there is no information or spare parts available
Not so easy to DIY repair Iceking products if you cannot get information or spare parts for them
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
Not enough information on Iceking's environmental policies
Not enough information on Iceking's environmental policies

Overall Rating

Our advice, avoid this one!
Rebranded cheap refrigeration, probably largely sourced from China, it's not hard to do better for the same or not much more money


Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

jane wilkins
Iceking small chest freezer
I have an old and small and trusty iceking chest freezer in my gargage. The controls are a dial and three lights: an orange switch with a black circle symbol above it, a red light with an exclamation mark in a triangle and a green light with what looks like a \'shower head\' symbol, possibly a plug. Could anyone tell me the meanings of each light please. thanks in advance.
ATeam Properties
Hi, a property we manage has recently been informed they will be receiving a replacement product as theirs has been judged as faulty. The case reference number is 24325. They haven\'t heard anything for a few days now and I was hoping to obtain an update.

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