Press Information

Kenneth Watt

Kenneth has more than 20 years experience within the appliance industry dealing with all aspects from end product sales, service, refurbishing, spares sales and trade distribution of both spares and finished products. Working for manufacturers both large and small during that time offers a unique insight into the industry.

Kenneth started out in the appliance industry with his father's (James Watt) business, Glasgow based Loudoun Group Services in 1986 officially although Kenneth was involved in the family business even before he left school. Loudoun's had been running since the mid-seventies.

During the period from 1986 to 1997 Kenneth ran or was heavily involved in various aspects of the group's various businesses which included major agencies fro both Zanussi (Electrolux Group) and the Candy Group including Hoover Service. In the early nineties Kenneth ran WATCO, a division of LGS dealing with spares distribution to local traders.

In 1997 when Loudoun Group Services closed down due to contract changes Kenneth, his father and Robert Daniel set up NW Appliance Repairs in Stewarton, Ayrshire working for various manufacturers and insurance companies primarily.

Kenneth started the original whitegoods mailing list in 2000 and went on to design the website although it was a few years after the concept was born before UK whitegoods actually went live during June of 2003. The vast majority of articles that are published on UKW have been written by Kenneth.

Today Kenneth runs the day to day operations of UKW, ISE assists in the operation and running of the Whitegoods Trade Association and is still involved with his repair business based in Kilmarnock, NW Appliance Repairs, on an daily basis and so is emerged in the world of domestic appliances.

Kenneth also undertakes various consultancy contracts from both public and private sector and offering industry insight to those sectors from detergent manufacturers such as Proctor & Gamble, Unilever, various appliance manufacturers through to government bodies such as the OFT, DEFRA, HSE and others.

Kenneth is the primary point of contact for any press related enquiries in relation to UKW.

You can get in touch via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or by calling on 0845 172 8001

Sean Delaney

Sean is from an electrical background with one of the former regional electricity boards giving that up some twenty plus years ago to move to Wales and start his own repair business which incorporates a local electrical supply shop as well as spares and the repair business. Day to day this business is run by Sean, his wife Julie and their daughter.

Sean is based Benllech, Anglesey, North Wales and from there operates his own repair business called Deltec Electrical. A former leading council member of DASA (Domestic Appliance Service Association) Sean also has more than twenty years experience within the industry.

Sean has been involved with contract work from many sources in the industry, working for major manufacturers as well as small work providers or insurers.

Today Sean is involved in many aspects of improving the industry as a whole, working with various government and trade organisations to improve service standards.

Dave Conway

Dave started his career in the industry working for his father's business in Exeter, CES, as an apprentice appliance engineer eventually running the day to day operations of the company. This covered retail sales through the store as well as running spares and service areas of the business.

Dave operates the UKW office in Devon. Dave previously worked self-employed CES, with his father before joining UKW full time late in 2005.

Again, Dave has over twenty years experience within the industry and is an expert on the spares side of the industry. Dave's knowledge of spares is, in our experience, virtually unsurpassed and unrivalled.

Dave runs the UKW online store as well as answering most of the spares enquiries that we receive, ensuring that people get the correct information and the best possible solution as our spares service is staffed by exceptionally knowledgeable people.