You may have come across our unique appliance engineer search and wondering how you get your appliance repair business registered on the repair search function. Here we will explain how to do that.
If you have an independent repair company, that is to say that you do not offer national coverage or more than about a hundred postcodes, you can apply for a listing completely free of charge. We do not charge for this service at all, it is offered as a free referral service to both trade and public.
If you haven't yet seen the appliance repair search you can find it from this link.
The engineer search function came about due to a need for the public (and some corporate trade) wishing to search our database of appliance repairers to find companies in specific areas that repaired specific products and until we created the original repairs@ module no such a search existed. Or, certainly not one that was as open and free as ours was.
The search allows people to enter their postcode, appliance type and appliance make where the postcode, product and brand are matched against our database of repairers for each enquiry and wherever there is a suitable repairer available the results are returned.
This simple search makes it really easy for your customers to find you, quickly and know that you will repair their machine without having to trawl through phonebooks or hunt the Internet looking for a repairer.
But, more than that, all the repairers must adhere to the basic code of conduct that was set some years ago, carry public liability insurance and be bound by our system for dealing with any complaints that may arise. Not that we have to do much on the complaints front, in six years we have had three, from over 50,000 enquiries.
The enquiry is then passed to you by email (we can only send enquiries to a valid email address) for you to contact the customer and help with the issue.
It's fast, it's safe and it's accurate.
The first thing you have to do is sign up for a trade account in for the forums. We cannot list accounts on the appliance repair search facility from September 2011 without you having a trade account for the UK Whitegoods forums as the account is set to be linked to your user account to view and alter settings.
To find out how to get an account and trade access assigned to it, please see this article.
In the meantime, here's a list of what you will require to get listed on the appliance repair search:
All these details will be required, if you don't have one or more then we will be unable to set you up on the system as we need all these details to give customers the best possible matching repairer.
You can apply online using this form but do please have all the information above to hand as you will need it with any certification and proofs scanned so you can upload them.
If you see your business listed in the search and you want your information displayed in the search results as well as displayed to corporate clients the procedure is exaclty the same. We pull data on appliance repair companies from the internet, word of mouth, agency lists and a host of other sources so you may well see your company displayed even although you may not be aware of it. However, we only show partial details and we do not present your business as a result in our search as we do not know what you do or where and that information is vital in delivering quality search results.
The approved appliance engineers repair the following products that are listed on the system:
Most appliance engineers will undertake work on most brands but there can be limitations on what appliances the engineers specialise in carrying out repairs to. Please be aware that not all engineers will repair all products and we ask that they only list the products that they are prepared to repair.
Over 10,000 repairs are searched for using our free appliance engineer search facility every year please mention how you found your local appliance repair engineer when you contact the repairer.
washing machine repairs, dishwasher repairs, fridge repair, freezer repairs, cooker repairs, oven repairs, hob repairs, fridge freezer repairs, washer dryer repairs, tumble dryer repairs