Appliance Consumer Rights Help And Advice

Help with different aspects of dealing with a complaint or finding out what to do next, you can also use the Public Forums to get advice on an individual case.

Please note that we cannot give legal advice but what we do is give you our experience of what happens in the appliance industry in general when there is a problem and an problem requires solved or you want to have a machine exchanged.

Title Filter      Display #  
1 Restraint Of Trade And Technical Information For Appliances 8288
2 Washing Machine And Washer Dryer Child Safety 2540
3 How To Get An Appliance Exchanged Under Warranty 3501
4 Domestic Appliance Extended Warranties 2525
5 But My Old Machine Lasted 20 Years! 3206
6 Warranty Problems And What Happens When It All Goes Wrong 3042
7 Common Misconception About Warranty Service 3264
8 What Isn't Covered By Your Appliance Warranty 3591
9 Warranty Problems On Commercial Premises 3175

Can't Find It, Not Sure, Need Help?

Buying spare parts for any appliance or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this all as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.

Below you will find the various ways in which you can get in touch with us about spare parts, find an appliance service engineer and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up parts for you and find any low cost compatible spares as well, so you get the best options.

Get technical help for your washing machine, dishwasher, cooker and other appliances in our help and support forums To get assistance with a technical query then please do use our forums using this link
Get spares help and advice for washing machines, dishwashers, ovens, tumble dryers and more from our spare parts experts Contact us for spare part using our online contact form, simply click this link to be taken to our online contact page.