Help with different aspects of dealing with a complaint or finding out what to do next, you can also use the forums to get impartial advice on your individual case or circumstance.
In the service industry we see complaints about appliances all the time, we have a huge knowledge on how the industry ticks and how complaints will usually pan out. In this section we share a lot of this knowledge and some tricks with you so that it can help you make a claim, get an appliance exchanged, a refund or find out that you may not be able to.
Please note that while we cannot give legal advice but what we do is give you our experience of what happens in the domestic appliance industry in general when there is a problem and how it all works usually.
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