31 May 2012

Hoover Oven Fault Codes

This set of fault codes for a range of Hoover built in ovens and may also cover some Candy oven models as well as other Candy owned brands such as Rosieres.

Sadly we do not have a note of the Hoover oven model numbers that these error codes relate to.

These error codes may not relate to ALL Hoover branded built in ovens.

Before you start any investigation of the fault or even remove a panel of the range cooker please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please try to support our site by buying Hoover spares from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find local repairers using our engineer search facility.

Hoover Oven Fault Codes

These fault codes are written for oven and cooker repairers and not for the general public by Hoover and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on an oven or cooker please refer to our basic fault finding guide from this link before you begin.

Hoover Oven Spares

We have purposely not listed any Hoover spares in this article as there is a vast range of spares used by Hoover.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

ER01	Faulty communications between the electronic control modules Check connections between the control modules Check connector blocks for visible damage, arcing or burning

ER02	Faulty program selector switch Check oven function switch Replace if damaged

ER03	Faulty program selector switch Check oven function switch Replace if damaged

ER04	NTC sensor on the main control board registers as open circuit Check wiring to NTC Check NTC

ER05	NTC sensor on the main control board registers as short circuit Check wiring to NTC Check NTC

ER06	Main motherboard temperature exceeds 85˚C Check reason for overheat detection

ER07	Food probe temperature NTC detected as open circuit Check food probe Check connector Check wiring to main control board

ER08	Food probe temperature NTC detected as short circuit Check food probe Check connector Check wiring to main control board

ER09	Food probe temperature NTC detected as exceeded 85˚C Check food probe Check connector Check wiring to main control board

ER10	Oven temperature probe NTC detected as open circuit Check oven NTC Check connectors Check wiring to main control board

ER11	Oven temperature probe NTC detected as short circuit Check oven NTC Check connectors Check wiring to main control board

ER12	Oven case temperature exceeded 300˚C Check reason for overheat

ER13	Set temperature not reached in 105 minutes Check oven for heating function Check heating elements

ER14	Mechanical oven timer reads as open circuit Check oven timer

ER15	Door sensor reads as open circuit Check oven door closure and operation Check oven door switches Check connectors Check wiring

ER16	Display board temperature probe NTC detected as open circuit Check oven display board NTC Check connectors Check wiring to main control board

ER17	Display board temperature probe NTC detected as short circuit Check oven display board NTC Check connectors Check wiring to main control board

ER18	Display board temperature exceeds 75˚C Check reason for overheat detection

ER19	Malfunction of EEPROM on main control board Replace control board

ER20	Software error on cooking recipe Restart oven Check control board

More Hoover Oven Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your oven a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.In addition you can post in our forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other oven or cooker:

We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our cooker and oven forum because they will assume that you are trying to commit suicide and are not safe working on your oven or cooker.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hoover built in oven model please post a request to confirm this in the forums.

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How To Repair Problems - Please use the forums

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