Fault Codes Laundry Fault Codes AEG Washing Machine And Washer Dryer Fault Codes
AEG Washing Machine And Washer Dryer Fault Codes
The AEG washing machines and washer dryers that these error codes relate to those that use what they call the "EWM2000evo" and AEG Nexxxt display boards and it's these fault codes that we will cover in this article. These are some of the most common fault codes for AEG washing machine models as well as other Electrolux Group produced brands such as AEG, Arthur Martin, Tricity Bendix, John Lewis and Electrolux obviously.
If these fault codes apply to your machine is should have a facia panel on it like one of those shown below, there are fifteen known variants covering quite literally hundreds of different models sold in the UK and across the EU.
| Alpha Rim |  |
| Sigma |  |
| Club Display |  |
| Club Display |  |
| Club Display |  |
| Multipanel Built In |  |
| Sigma ZK |  |
| AEG NexXxT |  |
| AEG New |  |
| LCD version without selector and on/off switch |  |
| LCD version with left selector and on/off button |  |
| LCD version with left selector and on/off button |  |
The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine.
If it is the latter then you will see a pattern to the flashes if you look closely it will be a series of rapid flashes followed by a pause and then the series of flashes will be repeated, this is the error code being displayed. If you count the number of flashes being given then you use that number to correspond to the fault code, for example, ten flashes would be fault code A, but we will explain how to read the fault code.
AEG Washing Machine Electronic Controller Replacement
Against a number of the fault codes for these machines you will see that we recommend that you get an appliance engineer to do it and that it isn't a DIY repair. The reason for this is that in oder to replace many of these electronic modules it is required that the board is programmed and this is beyond the scope of a DIY repair as well as most unskilled people not involved in appliance repairs.
It is also the case that reprogramming these boards can be model specific, due to the particular features used on that washing machine or washer dryer and that incorrect installation and programming will result in a dead board. Due to the high risk of people programming the replacement board incorrectly we will not offer instructions to the general public on how to carry this out, apart from which Electrolux might get a bit upset if we did.
Most of our approved repairers and all Service Force agents will be able to carry out these sorts of repairs for you at a reasonable cost.
If they make a mistake they have to pay for a replacement board, if you make a mistake then it would be you paying for it and it's not worth the risk.
Please remember to support our site by buying AEG spares from our spare part store here and, if you decide that you need an engineer please support the local repairers that help make this site possible by using the engineer search.
AEG Washing Machine Fault Codes
These fault codes are written for washing machine repairers and not for the general public by Electrolux and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.
Please check that any AEG washing machine spares recommended are suitable for use on your particular model and PNC number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
The EWM2000 PCB is used on the AEG machines and there is very probably a huge crossover in the information between these two.
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E11 |
Poor fill before wash cycle Tap off or water pressure too low Drain hose improperly positioned Fill valve is defective Leaks on pressure switch Pressure switch failed Wiring fault Main board defective Cycle is paused with door locked Start |
This is usually your basic filling error so the usual should be checked, that the water supply is switched on and then onto the water fill valves.
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E12 |
Difficulty in fill during drying (maximum time 3 min. fill in drying during the wash load phase) Tap off or water pressure too low Valve failed Pressure switch water circuit Pressure switches Wiring Main PCB Cycle is paused |
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E13 |
Water leaks Drain hose improperly positioned Water pressure too low Fill valve is defective Water circuit on pressure switch is leaking or blocked Pressure switch faulty Cycle is paused with door locked Start/td> |
This is only applicable where a leak detection system is fitted.
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E21 |
Poor draining Drain hose kinked/clogged/improperly positioned Drain filter clogged/dirty Drain pump faulty Pressure switch faulty Wiring faulty Main board faulty Current leak between heating element and ground Cycle is paused Start |
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E22 |
Difficulty in fill during drying or drying condenser blocked (pressure switch closed on “FULL”) Drain hose kinked Filter blocked Drying condenser blocked Drain pump faulty Pressure switches faulty Wiring Main circuit board faulty Current leakage between heater and ground Cycle is paused Start |
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E23 |
Defective triac for drain pump Drain pump faulty Wiring faulty Main board faulty Emergency drain procedure - Cycle stops with door unlocked OFF/reset |
This refers to the triac that controls the pump function on the main controller.
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E24 |
Malfunction in sensing circuit on triac for drain pump Main board faulty Emergency drain procedure - Cycle stops with door unlocked OFF/reset |
As above.
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E31 |
Malfunction in pressure switch circuit (frequency of signal from pressure switch out of limits) Pressure switch faulty Wiring Main PCB faulty Cycle stops with door locked OFF/reset |
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E32 |
Electronic pressure switch improperly calibrated (level on electronic pressure switch differs from 0-66 mm after initial calibration drain and when anti-boiling pressure switch is on “empty”) Tap is off or water pressure is too low Fill valve faulty Water circuit on pressure switches Pressure switches Wiring PCB faulty Cycle is paused Start |
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E33 |
Inconsistency between level on electronic pressure switch and level on anti-boiling pressure switch 1-2 (fault persists for at least 60 sec.) Pressure switch defective Current leak between heating element and ground Heating element Wiring faulty Main board faulty Water circuit Emergency drain procedure - Cycle stops with door unlocked OFF/reset |
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E34 |
Inconsistency between level on electronic pressure switch and level on anti-boiling pressure switch 2 (fault persists for at least 60 sec.) Pressure switch faulty Electrical current leak between heating element and ground Heating element faulty Wiring faulty Main board faulty Water circuit Emergency drain procedure - Cycle stops with door unlocked OFF/reset |
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E35 |
Overflow error Fill valve is faulty Leaks from water circuit on pressure switch Pressure switch defective Wiring defective Main board defective Cycle stops - Emergency drain procedure - Drain pump continues to operate (5 min. on, then 5 min. off, etc.) OFF/reset |
Water pressure system fault and we wouldn't consider this to be a DIY repair.
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E36 |
Sensing circuit on anti-boiling pressure switch 1 defective Main board faulty Cycle stops with door locked OFF/reset |
As above.
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E37 |
Sensing circuit on anti-boiling pressure switch 2 defective Main board faulty Cycle stops with door locked OFF/reset |
As Above
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E38 |
Internal pressure takeoff is blocked (water level does not change for at least 30 sec of drum rotation) Water circuit on pressure switches Pressure switches Motor belt broken Heating phase is skipped |
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E39 |
Defective HV sensing on anti-overflow system Main board faulty Cycle stops with door locked OFF/reset |
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E3A |
Faulty sensing by heating resistance relay Main board defective. Cycle stops with door locked OFF/reset |
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E41 |
Door unlocked Door lock faulty Wiring faulty Main board faulty Cycle is paused Start |
Usually a door lock that's faulty.
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E42 |
Problem closing the door Door lock faulty Wiring faulty Main board faulty Cycle is paused Start |
Close the door!
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E43 |
Defective triac supplying power to door delay system Door lock unit faulty Wiring faulty Main board faulty Emergency drain procedure - Cycle stops OFF/reset |
Pretty much the same as E40 and E41 fault codes.
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E44 |
Defective sensing by door delay system Main board faulty Emergency drain procedure - Cycle stops OFF/reset |
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E45 |
Defective sensing by triac on door delay system Main board faulty Emergency drain procedure - Cycle stops OFF/reset |
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E51 |
Motor power supply triac short-circuited PCB faulty Current leakage from motor or from wiring loom Cycle blocked, door locked (after 5 attempts) OFF/reset |
Yet again, this refers to the triac on the electronic controller and not a DIY job.
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E52 |
No signal from motor tachometric generator Motor faulty Wiring faulty PCB faulty Cycle blocked, door locked (after 5 attempts) OFF/reset |
Tacho coil on the motor is most probably faulty. This coil reads a magnet as the motor turns to detect the speed that the motor is spinning at and this in turn allows the electronic controller to set the motor to revolve at different speeds for the various program options.
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E53 |
Motor triac sensing circuit faulty PCB faulty Cycle blocked, door locked OFF/reset/td> |
Another one that is a fault being reported on the electronic controller and not a DIY repair.
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E54 |
Motor relay contacts sticking PCB faulty Current leakage from motor or from wiring Cycle blocked, door locked (after 5 attempts) OFF/reset |
As above.
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E61 |
Insufficient heating during washing NTC sensor faulty Heating element faulty Wiring faulty PCB faulty The heating phase is skipped |
Usually a heater failure but possibly the thermostat or NTC temperature sensor or wiring to either.
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E62 |
Overheating during washing NTC sensor faulty Heating element faulty Wiring faulty PCB faulty Safety drain cycle - Cycle stopped with door open OFF/reset |
As above only the heater will likely be okay but it is still possible that the wash heater is faulty.
|
E66 |
Heating element power relay faulty PCB faulty Current leakage from heating element to ground Safety drain cycle - Cycle stopped with door open OFF/reset |
Another one that requires an engineer, not a DIY repair.
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E71 |
NTC sensor for wash cycle defective Faulty NTC sensor Wiring faulty Main board faulty Heating is skipped revert to Start |
Self explanatory but do also check the wiring to the temperature probe.
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E72 |
Fault in NTC sensor on drying condenser (voltage out of range = short-circuit, open circuit) Drying NTC sensor (condenser) faulty Wiring faulty Main circuit board faulty Heating is skipped revert to Start |
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E73 |
Fault in NTC sensor on drying duct (voltage out of range = short-circuit, open circuit) Drying NTC sensor (duct) faulty Wiring faulty Main circuit board faulty Heating is skipped revert to Start |
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E74 |
NTC sensor for wash cycle improperly positioned NTC sensor incorrectly positioned Faulty NTC sensor Wiring defective Main board faulty Heating is skipped revert to Start |
|
E82 |
Error in selector reset position PCB faulty (Wrong configuration data) Selector, wiring faulty OFF/reset |
Another non-DIY one, you will need an engineer.
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E83 |
Error in reading selector PCB faulty (Wrong configuration data) Selector, wiring Cycle cancelled |
As above.
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E84 |
"Sensing" circuit on circulation pump triac faulty (input signal to processor always 0V or 5V) PCB Drain Cycle blocked (door open) OFF/reset |
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E85 |
Circulation pump faulty (incongruency between status of "sensing" circuit on circulation pump and status of TRIAC) Circulation pump Wiring Main PCB Drain, cycle blocked (door open) OFF/reset |
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E91 |
Communication incongruence between main PCB- display board (versions not compatible) Wiring faulty Faulty control/display board Main PCB faulty Cycle interrupted |
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E92 |
Communication incongruence between main PCB- display board (versions not compatible) Wrong control/display board Wrong PCB (do not correspond to the model) Cycle interrupted |
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E93 |
Incorrect configuration of appliance Incorrect configuration data PCB faulty Cycle interrupted OFF/reset |
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E94 |
Incorrect configuration of washing cycle Incorrect configuration data PCB faulty Cycle interrupted OFF/reset |
|
E95 |
Communication error between microprocessor and EEPROM PCB faulty Cycle interrupted OFF/reset |
|
E97 |
Incongruence between programme selector and cycle configuration Faulty PCB (Wrong configuration data) Cycle interrupted OFF/reset |
As above.
|
EB1 |
Frequency of appliance incorrect Power supply problems (incorrect / disturbance) PCB faulty Cycle interrupted |
Check mains supply, you may require an electrician to do this for you.
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EB2 |
Voltage too high Power supply problems (incorrect / disturbance) PCB faulty Cycle interrupted |
Check mains supply, you may require an electrician to do this for you.
|
EB3 |
Voltage too low Power supply problems (incorrect / disturbance) PCB faulty Cycle interrupted |
Check mains supply, you may require an electrician to do this for you.
|
EC1 |
Solenoid valve inoperative but flow meter operating Main board faulty Fill valve faulty Cycle stops with door locked (after 5 attempts). OFF/reset |
|
EC2 |
Signal from turbidity sensor out of limits Turbidity sensor faulty Main board faulty Wiring faulty Start/reset |
|
EC3 |
Signal from weight sensor out of limits Weight sensor faulty Main board faulty Wiring faulty Start/reset |
|
EF1 |
Drain filter blocked (too long drain phase) Drain tube blocked/kinked/too high Drain filter dirty/blocked Warning displayed at the end of cycle (specific LED) |
|
EF2 |
Overdosing of detergent (too much foam during drain phases) Excessive detergent dosing Drain tube kinked/blocked Drain filter dirty/blocked |
|
EF3 |
Control water intervention Water leakage on the base Faulty water control device Water drain and cycle blocked OFF/reset |
|
EF4 |
Low pressure of water fill, no signal of flow meter and solenoid open Tap closed, low water fill pressure - Reset |
|
E00 |
No alarm |
AEG Washing Machine Spares
We have deliberately not given links to any spares in this article and, as you may suspect from this guidance, with very good reason.
Zanussi, AEG, Tricity Bendix and all other Electrolux Group appliances are found using two key pieces of information, what the part is and the PNC number from the rating plate. We can often find them from the model number because we can eliminate multiple instances on occasion and, we know what we're looking at and for, you often won't. But, even with our knowledge even we will often need the PNC code to identify the machine correctly and, accordingly, the spares required.
Our advice is very simple, don't guess at it and end up with the wrong parts, contact us from this link and check that you are ordering the correct spares.
More Help, Advice And Guidance On AEG Washing Machines
Should you need more help and guidance please use the links from this article as most of them will help you to understand your AEG washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our washing machine forum but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
- We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
- We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
- We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
- No warranty is inferred, implied or given.
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Zanussi, AEG, Tricity Bendix or Electrolux washing machine or washer dryer model please post a request to confirm this in the forums.
Spare Parts
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Click here for spare parts in our store email us on spares@ukwhitegoods.co.uk for spare parts Or call on 0845 172 8002 |
Fault Code App
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Can't Find It? Need More Help With Your Fault?
Figuring out what's wrong with your then having to buy spare parts for any washing machine or getting a engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from experts.
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To get technical help for a washing machine then please click here for our washing machine forum |
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Contact us for spare parts using our online contact form, simply click this link for our contact page |
Find Out Even More About Your
Get more information on your including faults, spares and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums