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Samsung RSH Series Fault Codes

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Samsung RSH fridge freezers test more detailsThe service test function set out in this article are intended for use by appliance repair technicians and not for the general public.

Using any of this information to test or repair your own Samsung side by side American style fridge freezer is undertaken entirely at your own risk and the information is offered with no warranty or liability from UK Whitegoods.

Should you require more help or assistance please use the forums as we will be unable to offer you support by any other means.

If you do not feel confident on reading this article please use our engineer search facility to locate a local repair company that will be able to help you.

Understanding Samsung Fault Codes

Fault codes are not a magic bullet, they are often not specific and do not pinpoint the exact failed component or problem!

In other words, diagnostic skills are often required in addition to the information about what your fridge freezer is trying to tell you and, it's only giving you a clue where to look for the problem not telling you precisely where the problem is.

Hence our usual advice that, these Samsung fault codes are intended for use by service technicians and not the general public with little or no knowledge of how the machine works, how to test components and so on.

That said, with a little patience, care and attention you can often work out with the information here what the problem is or is most likely to be and if you need more help please ask in the forums where the repair community will try to help you where possible.

For spare parts just ask us and you're better to do that as if you ask about something that isn't commonly used we will tell you, not just sell you the requested part which can be extremely helpful information to have.

RSH Series Fridge Freezer Fault Codes

The fault indication on this RSH series from Samsung used the display panel digital numerals to show errors by lighting one section of the numeral on the fridge or freezer that are labelled as follows:

 Samsiung fridge freezer fault sections

 You see those in the display panel which should look like this:

Samsung RSH fridge freezer display panel

You see the "-88" in each the freezer and fridge on there, well either the first or second "8" will light up one of the segments in each to tell you what error the machine has detected.

Again, we stress, whilst that tells you the erorr detected it may very well not tell you what component has actually failed, only the problem it "sees".

Fault Codes

a Second digit of fridge, section a  Ice maker sensor  Sensor error detected can be open circuit or shorted
b Second digit of fridge, section b  Fridge sensor Sensor error detected can be open circuit or shorted 
c Second digit of fridge, section c  Fridge defrost sensor Sensor error detected can be open circuit or shorted 
d Second digit of fridge, section d  Fridge fan error  Can be faulty fan motor, blocked etc.
e Second digit of fridge, section e  Icemaker error  Continual ice ejection, more than three times
f Second digit of fridge, section f  Coolzone sensor error Sensor error detected can be open circuit or shorted 
g Second digit of fridge, section g Fridge defrost heater error  Samsung says "defrost completed accordign to the accumulated time" but we think this is just a straight up element fault.
d First digit of fridge, section d  Ice full   Yes, that's right a fault code to let you know the ice bucket is full!
a Second digit of freezer, section a Ambient temperature sensor  

Sensor error detected can be open circuit or shorted

b Second digit of freezer, section b  Freezer sensor  

Sensor error detected can be open circuit or shorted

c Second digit of freezer, section c Freezer defrost sensor

Sensor error detected can be open circuit or shorted

d Second digit of freezer, section d Freezer fan error Again, can be blocked, open circuit etc.
e Second digit of freezer, section e Condenser fan error Blocked or faulty
g Second digit of freezer, section g Freezer defrost error Samsung says again this is "defrost completed according to the accumulated time" whcih we think means, the fridge freezer thinks it's defrosted okay but it's still packed full of ice.
a First digit of fridge, section a Damper heater error Samsung says, "damper heater open" when what we think they mean is that the heater is detected as being open circuit
f First digit of freezer, section Communication error Not good news, comms error between the load and main boards

Diagnostic Help

Please understand that in order to use the following it is expected that;

  • You know what you are looking at
  • You know how to test things using a multimeter
  • You understand the general principals

If you are at all unsure we strongly recommend that you seek the help of a professional repair technician.

a Second digit of freezer Freezer sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower)  The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #3 and #9. 
b Second digit of fridge Fridge sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #7 and #9.
b Second digit of freezer  Freezer defrost sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #4 and #9.
c Second digit of fridge  Fridge defrost sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #10 and #9.
 d First digit of fridge Ambient sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #11 and #12.
 f Second digit of fridge  Coolselect zone sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #13 and #14.
a  Second digit of fridge Icemaker sensor Connector loose/slipped out or open contact, wire cut or short circuited, abnormal sensing temperature (+50°C and over, or -50°C and lower) The voltage should be within the range of 4.5V~1.0V between MAIN PCB CN30 #3 and #4.
 c Second digit of freezer Freezer fan error Bad feedback signalling wire contact, motor wire slipped out or loose, defective motor. The voltage should be 7V~12V between main control module or PCB CN74 grey and blue.
 d Second digit of fridge Fridge fan error Bad feedback signalling wire contact, motor wire slipped out or loose, defective motor. The voltage should be 7V~12V between main control module or PCB CN74 grey and green.
 d Second digit of freezer Condensor fan error Bad feedback signalling wire contact, motor wire slipped out or loose, defective motor. The voltage should be 7V~12V between main control module or PCB CN74 grey and yellow.
 e Second digit of freezer  Freezer defrost error Connector loose, slipped out or open contact, wire cut or short circuit, defective thermistor, or if it keeps heating during fridge defrost even after it does defrosting for 80 minutes.  

Disconnect main control module PCB CN70 from PCB, and read the resistance between orange and brown wire terminals (Refer to the Wire Diagram for the resistance value, not usually required).

  • 0 Ohm will be a heater short
  • ∞ Ohm wire cut/loose or a blown thermistor
 g Second digit of fridge  Fridge defrost error Connector loose, slipped out or open contact, wire cut or short circuit, defective thermistor, or if it keeps heating during fridge defrost even after it does defrosting for 80 minutes.  

Disconnect main control module PCB CN70 from PCB, and read the resistance between orange and white wire terminals (Refer to the Wire Diagram for the resistance value, not usually required).

  • 0 Ohm will be a heater short
  • ∞ Ohm wire cut/loose or a blown thermistor
 e Second digit of fridge Icemaker error

Icemaker ice ejection for more than 3 times or horizontal positioning error

  • Only for dispenser models
Pretty much, replace the icemaker unit! 
 g Second digit of freezer Damper heater error Damper heater is sensed as open circuit due to connector loose or slipped out or can be open circuit, wire cut.

Disconnect main control module PCB CN73 from PCB, and read the resistance between black and brown wire terminals (Refer to the Wire Diagram for the resistance value, not usually required).

  • 0 Ohm will be a heater short
  • ∞ Ohm wire cut/loose
 
 a First digit of fridge  Comms error No communication between MICOM MAIN and LOAD => The LC E error code will light up with alarm sounds. This problem needs a oscilloscope to do the error check. So, it is more realistic checking the error after replacing main and power PCBs.

 

 

  Samsung Fridge Freezer Spares

Please check that any Samsung spares recommended are suitable for use on your particular model number in full, the model number is vital in getting the correct spare part. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your freezer.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

  More Samsung Fridge Freezer Help, Advice & Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Samsung freezer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other fridge freezers:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

Please understand that these Samsung fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. 

Note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Samsung freezer model please post a request to confirm this in the forums.

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