These fault codes are used on slimline models of dishwasher, 45cm wide, from Candy and may be used on built in or integrated slimline models as well as freestanding dishwashers from Candy and other Candy owned brands.
Before you start any investigation of the fault or even remove the lid of the dishwasher please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!
Please remember to support our site by buying Candy dishwasher spares from our spare part store and, if you decide that you need a dishwasher engineer please support the local dishwasher repairers that help make this site possible, you can search for a local dishwasher repairer using the engineer search function.
Like other fault codes these written for dishwasher repairers and not for the general public by Candy and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a dishwasher please refer to our dishwasher fault finding guide from this link before you begin.
Please check that any Candy dishwasher spares recommended are suitable for use on your particular model and production code or serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your dishwasher. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
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E1 |
Water fill time outThe dishwasher has failed to fill with water in a reasonable time.
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E2 |
Water drain time outThe dishwasher has failed to drain the water in a reasonable time.
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E3 |
Water heating time out or faultThe dishwasher has failed to heat with water in a reasonable time or has failed to detect the water heating element.
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E4 |
Anti flood device trippedThe dishwasher has detected a water leak through the anti flood device being activated.
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E6 |
NTC open circuit detectedThe dishwasher has detected an open circuit error with the temperature sensor or NTC.
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E7 |
NTC shorted errorThe dishwasher has detected an short circuit error with the temperature sensor or NTC.
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More Candy Dishwasher Help, Advice And Guidance
Should you need more help and guidance please use the links from this article as most of them will help you to understand your Candy dishwasher a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our dishwasher forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you. But if you are in any doubt at all or don't think you are up to diagnosing the fault yourself please get a professional repair engineer.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Candy dishwasher model please post a request to confirm this in the forums.
Can't Find It? Need More Help With Your ?
Getting help, buying spare parts or getting a service engineer for can range from being a simple task to a difficult one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as easy as possible for you.
| To get technical help with your then please click here for our help and support forums | |
| Contact us for spare parts using our online contact form, simply click this link to get in touch |
Get more information faults, spare parts and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums