These Hotpoint washing machines and washer dryers use what they call the "EVO2" software and it's these fault codes that we will cover in this article. These are the most common fault codes for Hotpoint washing machine models as well as other Indesit Group produced brands.
The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine. If it is the latter then you will see a pattern to the flashes if you look closely it will be a series of rapid flashes followed by a pause and then the series of flashes will be repeated, this is the error code being displayed. If you count the number of flashes being given then you use that number to correspond to the fault code, for example, eleven flashes would be fault code F11.
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These fault codes are written for washing machine repairers and not for the general public by Indesit and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.
Please check that any Indesit or Hotpoint washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
The digital display models will generate the actual fault code, i.e., F01 etc which corresponds to the EVO2 software.
The On/Off neon together with a combination of the five left hand option neon’s will flash if a fault is detected. These codes are reading from the top neon down.
F01 |
Light No.4 | Motor triac fault |
F02 |
Light No.3 | Motor jammed or triac failure |
F03 |
Light No.3+4 | NTC fault |
F04 |
Light No.2 | Pressure switch stuck on empty |
F05 |
Light No.2+4 | Pressure switch stuck on full |
F06 |
Light No.2+3 | Not available |
F07 |
Light No.2+3+4 | Heater relay |
F08 |
Light No.1 | Heater relay |
F09 |
Light No.1+4 | EEPROM or setup error |
F10 |
Light No.1+3 | Pressure switch not sensing |
F11 |
Light No.1+3+4 | Pump or draining error |
F12 |
Light No.1+2 | Communication error |
F13 |
Light No.1+2+4 | Dryer NTC or fan motor error |
F14 |
Light No.1+2+3 | Dryer heater error |
F15 |
Light No.1+2+3+4 | Dryer relay error |
F16 |
Light No.-NA- | Not used |
F17 |
Light No.4 | Door lock |
F18 |
Light No.3 | Communication error for 3 phase power board |
For further extended information about these Hotpoint washing machine fault codes please see the main Hotpoint & Indesit fault codes from this link.
If the motor is O/C the machine will not fill or operate. A main heater failure will not generate any error codes, the machine will not advance out of the wash cycle.
Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint or Indesit washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint or Indesit washing machine or washer dryer model please post a request to confirm this in the forums.
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