Help & Advice Self Repair Fault Codes Laundry Fault Codes Hotpoint WF And WD Ultima Series Washing Machine Fault Codes

Hotpoint WF And WD Ultima Series Washing Machine Fault Codes

These Hotpoint washing machines and washer dryers use what they call the "EVO2" software and it's these fault codes that we will cover in this article. These are the most common fault codes for Hotpoint washing machine models as well as other Indesit Group produced brands.

The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine. If it is the latter then you will see a pattern to the flashes if you look closely it will be a series of rapid flashes followed by a pause and then the series of flashes will be repeated, this is the error code being displayed. If you count the number of flashes being given then you use that number to correspond to the fault code, for example, eleven flashes would be fault code F11.

Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Hotpoint spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find a repairer using our engineer search facility.

Hotpoint WF & WD Ultima Series Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Indesit and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

Please check that any Indesit or Hotpoint washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

The digital display models will generate the actual fault code, i.e., F01 etc which corresponds to the EVO2 software.

The On/Off neon together with a combination of the five left hand option neon’s will flash if a fault is detected. These codes are reading from the top neon down.

F01

Light No.4 Motor triac fault

F02

Light No.3 Motor jammed or triac failure

F03

Light No.3+4 NTC fault

F04

Light No.2 Pressure switch stuck on empty

F05

Light No.2+4 Pressure switch stuck on full

F06

Light No.2+3 Not available

F07

Light No.2+3+4 Heater relay

F08

Light No.1 Heater relay

F09

Light No.1+4 EEPROM or setup error

F10

Light No.1+3 Pressure switch not sensing

F11

Light No.1+3+4 Pump or draining error

F12

Light No.1+2 Communication error

F13

Light No.1+2+4 Dryer NTC or fan motor error

F14

Light No.1+2+3 Dryer heater error

F15

Light No.1+2+3+4 Dryer relay error

F16

Light No.-NA- Not used

F17

Light No.4 Door lock

F18

Light No.3 Communication error for 3 phase power board

For further extended information about these Hotpoint washing machine fault codes please see the main Hotpoint & Indesit fault codes from this link.

Faults Without An Error Code

If the motor is O/C the machine will not fill or operate. A main heater failure will not generate any error codes, the machine will not advance out of the wash cycle.

More Hotpoint Ultima Washing Machine Help, Advice & Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint or Indesit washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.
You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our washing machine forum because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint or Indesit washing machine or washer dryer model please post a request to confirm this in the forums.

Comments  

 
0 #2 Kenneth Watt 2012-05-14 07:43
Hi,

Please ask in the forums for help with that.
Quote
 
 
+1 #1 jersey boy 2012-05-13 20:28
I have a Hotpoint Ultima WMD960 and I keep getting a message saying to 'No water, check supply'. This has been going on for a few months and seemed better if left switched on at the mains for some reason? It has been intermittent which is really annoying but today it just won't fill at all. All the water inlets have been checked and are fine.
Any ideas would be appreciated please.
Quote
 

Add comment

Please do not use the comments box if you need the following.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums


Security code
Refresh

Repair Engineer

Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance
Find an approved service engineer using our search

Spare Parts

Spare parts for washing machines and washer dryers and all other major domestic appliances

Click here for spare parts in our store

email us on spares@ukwhitegoods.co.uk for spare parts

Or call on 0845 172 8002

Support Forum

Washing machine help and support forums where you can talk to actual domestic appliance engineers about washing machine faults and problems
Click here get more help with your from experts in our washing machine forum
Banner

Can't Find It? Need More Help With Your Fault? 

Buying spare parts for any washing machine or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.

Get technical help for your washing machine, dishwasher, cooker and other appliances in our help and support forums To get technical help for a washing machine then please click here for our washing machine forum
Get spares help and advice for washing machines, dishwashers, ovens, tumble dryers and more from our spare parts experts Contact us for spare parts using our online contact form, simply click this link for our contact page