Hoover Nextra Series Washing Machine Fault Codes

Almost all Hoover Nextra range washing machines used these fault codes that we will cover in this article. These are the most common fault codes for Hoover washing machine Nextra models.

The error code is displayed as a digital code, exactly as you will see below with little variation on most models.

The fault codes for these Hoover Nextra washing machines are not exactly brilliant for the general public's use as they really don't offer a lot of help in many cases. For the service engineer they give a steer in the right direction but, that's about it really. Beyond the general meanings it is down to investigation and proper fault diagnosis.

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Also check that any Hoover washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

Hoover Nextra Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Hoover and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

The 'Start' & 'Pause' LED's will flash together to indicate the error code. You have to count the flashes within each 15 second period to get that error code. The start and the pause LED's will flash together at 1Hz (i.e 1 flash per second) within that 15 second time frame, then will continue and show again within another 15secs and so on.

One of the most unhelpful fault codes we've seen, it could mean that anything is wrong!

Basically all the wiring requires checked and the main electronic control for normal operation.

The main door interlock used on the Hoover Nextra series, this one. If it is not this door lock then please contact us with all the numbers from the rating plate of the machine for further advice.

Or it might be the water is switched off or a fill valve failure. For fill valves please contact us as a number of them are now keyed to specific models.

Also see the notes on detergent for error code three as they can also apply to this fault code.

Apart from the obvious to check above and letting you know that it's usually this drain pump that's used in the Hoover Vision, also bear in mind the following:

This fault code tells you that the washing machine has detected an overfill situation and, usually, they will stop and drain for safety then report the error code above.

This error can be caused by poor quality detergent or overdosing detergent both leading to excessive foam. This foam traps air in the pressure sensor hose and falsifies the error of an overfill. If this is the case, if you leave the machine for an hour or so and try it again it should then be clear but, whatever you do when you try it again do not put more detergent in the machine.

If this solves it, adjust the detergent quantity or switch to a better quality detergent to prevent it happening again.

See notes on detergent use above.

The NTC usually found on these models is this one. This fault code usually means the NTC is faulty or the heater, the common wash heater you can find here.

Again, about as helpful as error code one!

No detail at all, just that there's some form of error with the motor, this could be as simple as brushes faulty or it could be the full motor. Have a look at the motor brushes first though as that's the most common cause, to see if they are worn down. If they are contact us with the make of the motor and we can probably supply a cheap set of brushes for you or the genuine Hoover Spares ones if available.

This is usually the motor tacho that's at fault, contact us for Hoover spares to do this as there are, as you can see, different type available and we will advise you accordingly.

This is a fault code that indicates there is a fault on the main control module.

As above but with a chance the wiring may be causing the generation of the fault code.

More Hoover Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hoover Nextra washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

• We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
• We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
• We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
• No warranty is inferred, implied or given.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hoover washing machine model please post a request to confirm this in the forums.