AEG Washing Machine And Washer Dryer Fault Codes

The AEG washing machines and washer dryers that these error codes relate to those that use what they call the "EWM2000evo" and AEG Nexxxt display boards and it's these fault codes that we will cover in this article. These are some of the most common fault codes for AEG washing machine models as well as other Electrolux Group produced brands such as AEG, Arthur Martin, Tricity Bendix, John Lewis and Electrolux obviously.

If these fault codes apply to your machine is should have a facia panel on it like one of those shown below, there are fifteen known variants covering quite literally hundreds of different models sold in the UK and across the EU.

Alpha Rim
Sigma
Club Display
Club Display
Club Display
Multipanel Built In
Sigma ZK
AEG NexXxT
AEG New
LCD version without selector and on/off switch
LCD version with left selector and on/off button
LCD version with left selector and on/off button

The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine.

If it is the latter then you will see a pattern to the flashes if you look closely it will be a series of rapid flashes followed by a pause and then the series of flashes will be repeated, this is the error code being displayed. If you count the number of flashes being given then you use that number to correspond to the fault code, for example, ten flashes would be fault code A, but we will explain how to read the fault code.

AEG Washing Machine Electronic Controller Replacement

Against a number of the fault codes for these machines you will see that we recommend that you get an appliance engineer to do it and that it isn't a DIY repair. The reason for this is that in oder to replace many of these electronic modules it is required that the board is programmed and this is beyond the scope of a DIY repair as well as most unskilled people not involved in appliance repairs.

It is also the case that reprogramming these boards can be model specific, due to the particular features used on that washing machine or washer dryer and that incorrect installation and programming will result in a dead board. Due to the high risk of people programming the replacement board incorrectly we will not offer instructions to the general public on how to carry this out, apart from which Electrolux might get a bit upset if we did.

Most of our approved repairers and all Service Force agents will be able to carry out these sorts of repairs for you at a reasonable cost.

If they make a mistake they have to pay for a replacement board, if you make a mistake then it would be you paying for it and it's not worth the risk.

Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying AEG spares from our spare part store here and, if you decide that you need an engineer please support the local repairers that help make this site possible by using the engineer search.

AEG Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Electrolux and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

Please check that any AEG washing machine spares recommended are suitable for use on your particular model and PNC number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

The EWM2000 PCB is used on the AEG machines and there is very probably a huge crossover in the information between these two.

E11

Poor fill before wash cycle
Tap off or water pressure too low
Drain hose improperly positioned
Fill valve is defective
Leaks on pressure switch
Pressure switch failed
Wiring fault
Main board defective
Cycle is paused with door locked Start

This is usually your basic filling error so the usual should be checked, that the water supply is switched on and then onto the water fill valves.

E12

Difficulty in fill during drying (maximum time 3 min. fill in drying during the wash load phase)
Tap off or water pressure too low Valve failed
Pressure switch water circuit
Pressure switches
Wiring
Main PCB
Cycle is paused

E13

Water leaks Drain hose improperly positioned
Water pressure too low
Fill valve is defective
Water circuit on pressure switch is leaking or blocked
Pressure switch faulty
Cycle is paused with door locked Start/td>

This is only applicable where a leak detection system is fitted.

E21

Poor draining
Drain hose kinked/clogged/improperly positioned
Drain filter clogged/dirty
Drain pump faulty
Pressure switch faulty
Wiring faulty
Main board faulty
Current leak between heating element and ground
Cycle is paused Start

E22

Difficulty in fill during drying or drying condenser blocked (pressure switch closed on “FULL”)
Drain hose kinked
Filter blocked
Drying condenser blocked
Drain pump faulty
Pressure switches faulty
Wiring
Main circuit board faulty
Current leakage between heater and ground
Cycle is paused Start

E23

Defective triac for drain pump
Drain pump faulty
Wiring faulty
Main board faulty
Emergency drain procedure - Cycle stops with door unlocked OFF/reset

This refers to the triac that controls the pump function on the main controller.

E24

Malfunction in sensing circuit on triac for drain pump
Main board faulty
Emergency drain procedure - Cycle stops with door unlocked OFF/reset

As above.

E31

Malfunction in pressure switch circuit (frequency of signal from pressure switch out of limits)
Pressure switch faulty
Wiring
Main PCB faulty
Cycle stops with door locked OFF/reset

E32

Electronic pressure switch improperly calibrated (level on electronic pressure switch differs from 0-66 mm after initial calibration drain and when anti-boiling pressure switch is on “empty”)
Tap is off or water pressure is too low
Fill valve faulty
Water circuit on pressure switches
Pressure switches
Wiring
PCB faulty
Cycle is paused Start

E33

Inconsistency between level on electronic pressure switch and level on anti-boiling pressure switch 1-2 (fault persists for at least 60 sec.)
Pressure switch defective
Current leak between heating element and ground
Heating element
Wiring faulty
Main board faulty
Water circuit
Emergency drain procedure - Cycle stops with door unlocked OFF/reset

E34

Inconsistency between level on electronic pressure switch and level on anti-boiling pressure switch 2 (fault persists for at least 60 sec.)
Pressure switch faulty
Electrical current leak between heating element and ground
Heating element faulty
Wiring faulty
Main board faulty
Water circuit
Emergency drain procedure - Cycle stops with door unlocked OFF/reset

E35

Overflow error
Fill valve is faulty
Leaks from water circuit on pressure switch
Pressure switch defective
Wiring defective
Main board defective
Cycle stops - Emergency drain procedure - Drain pump continues to operate (5 min. on, then 5 min. off, etc.)
OFF/reset

Water pressure system fault and we wouldn't consider this to be a DIY repair.

E36

Sensing circuit on anti-boiling pressure switch 1 defective
Main board faulty
Cycle stops with door locked OFF/reset

As above.

E37

Sensing circuit on anti-boiling pressure switch 2 defective
Main board faulty
Cycle stops with door locked OFF/reset

As Above

E38

Internal pressure takeoff is blocked (water level does not change for at least 30 sec of drum rotation)
Water circuit on pressure switches
Pressure switches
Motor belt broken
Heating phase is skipped

E39

Defective HV sensing on anti-overflow system
Main board faulty
Cycle stops with door locked OFF/reset

E3A

Faulty sensing by heating resistance relay
Main board defective.
Cycle stops with door locked OFF/reset

E41

Door unlocked
Door lock faulty
Wiring faulty
Main board faulty
Cycle is paused Start

Usually a door lock that's faulty.

E42

Problem closing the door
Door lock faulty
Wiring faulty
Main board faulty
Cycle is paused Start

Close the door!

E43

Defective triac supplying power to door delay system
Door lock unit faulty
Wiring faulty
Main board faulty
Emergency drain procedure - Cycle stops OFF/reset

Pretty much the same as E40 and E41 fault codes.

E44

Defective sensing by door delay system
Main board faulty
Emergency drain procedure - Cycle stops OFF/reset

E45

Defective sensing by triac on door delay system
Main board faulty
Emergency drain procedure - Cycle stops OFF/reset

E51

Motor power supply triac short-circuited
PCB faulty
Current leakage from motor or from wiring loom
Cycle blocked, door locked (after 5 attempts) OFF/reset

Yet again, this refers to the triac on the electronic controller and not a DIY job.

E52

No signal from motor tachometric generator
Motor faulty
Wiring faulty
PCB faulty
Cycle blocked, door locked (after 5 attempts) OFF/reset

Tacho coil on the motor is most probably faulty. This coil reads a magnet as the motor turns to detect the speed that the motor is spinning at and this in turn allows the electronic controller to set the motor to revolve at different speeds for the various program options.

E53

Motor triac sensing circuit faulty
PCB faulty
Cycle blocked, door locked OFF/reset/td>

Another one that is a fault being reported on the electronic controller and not a DIY repair.

E54

Motor relay contacts sticking
PCB faulty
Current leakage from motor or from wiring
Cycle blocked, door locked (after 5 attempts) OFF/reset

As above.

E61

Insufficient heating during washing
NTC sensor faulty
Heating element faulty
Wiring faulty
PCB faulty
The heating phase is skipped

Usually a heater failure but possibly the thermostat or NTC temperature sensor or wiring to either.

E62

Overheating during washing
NTC sensor faulty
Heating element faulty
Wiring faulty
PCB faulty
Safety drain cycle - Cycle stopped with door open OFF/reset

As above only the heater will likely be okay but it is still possible that the wash heater is faulty.

E66

Heating element power relay faulty
PCB faulty
Current leakage from heating element to ground
Safety drain cycle - Cycle stopped with door open OFF/reset

Another one that requires an engineer, not a DIY repair.

E71

NTC sensor for wash cycle defective
Faulty NTC sensor
Wiring faulty
Main board faulty
Heating is skipped revert to Start

Self explanatory but do also check the wiring to the temperature probe.

E72

Fault in NTC sensor on drying condenser (voltage out of range = short-circuit, open circuit)
Drying NTC sensor (condenser) faulty
Wiring faulty
Main circuit board faulty
Heating is skipped revert to Start

E73

Fault in NTC sensor on drying duct (voltage out of range = short-circuit, open circuit)
Drying NTC sensor (duct) faulty
Wiring faulty
Main circuit board faulty
Heating is skipped revert to Start

E74

NTC sensor for wash cycle improperly positioned
NTC sensor incorrectly positioned
Faulty NTC sensor
Wiring defective
Main board faulty
Heating is skipped revert to Start

E82

Error in selector reset position
PCB faulty (Wrong configuration data)
Selector, wiring faulty
OFF/reset

Another non-DIY one, you will need an engineer.

E83

Error in reading selector
PCB faulty (Wrong configuration data)
Selector, wiring
Cycle cancelled

As above.

E84

"Sensing" circuit on circulation pump triac faulty (input signal to processor always 0V or 5V)
PCB Drain
Cycle blocked (door open)
OFF/reset

E85

Circulation pump faulty (incongruency between status of "sensing" circuit on circulation pump and status of TRIAC)
Circulation pump
Wiring
Main PCB
Drain, cycle blocked (door open)
OFF/reset

E91

Communication incongruence between main PCB- display board (versions not compatible)
Wiring faulty
Faulty control/display board
Main PCB faulty
Cycle interrupted

E92

Communication incongruence between main PCB- display board (versions not compatible)
Wrong control/display board
Wrong PCB (do not correspond to the model)
Cycle interrupted

E93

Incorrect configuration of appliance
Incorrect configuration data
PCB faulty
Cycle interrupted OFF/reset

E94

Incorrect configuration of washing cycle
Incorrect configuration data
PCB faulty
Cycle interrupted OFF/reset

E95

Communication error between microprocessor and EEPROM
PCB faulty
Cycle interrupted OFF/reset

E97

Incongruence between programme selector and cycle configuration
Faulty PCB (Wrong configuration data)
Cycle interrupted OFF/reset

As above.

EB1

Frequency of appliance incorrect
Power supply problems (incorrect / disturbance)
PCB faulty
Cycle interrupted

Check mains supply, you may require an electrician to do this for you.

EB2

Voltage too high Power supply problems (incorrect / disturbance)
PCB faulty
Cycle interrupted

Check mains supply, you may require an electrician to do this for you.

EB3

Voltage too low
Power supply problems (incorrect / disturbance)
PCB faulty
Cycle interrupted

Check mains supply, you may require an electrician to do this for you.

EC1

Solenoid valve inoperative but flow meter operating
Main board faulty
Fill valve faulty
Cycle stops with door locked (after 5 attempts). OFF/reset

EC2

Signal from turbidity sensor out of limits
Turbidity sensor faulty
Main board faulty
Wiring faulty
Start/reset

EC3

Signal from weight sensor out of limits
Weight sensor faulty
Main board faulty
Wiring faulty
Start/reset

EF1

Drain filter blocked (too long drain phase)
Drain tube blocked/kinked/too high
Drain filter dirty/blocked
Warning displayed at the end of cycle (specific LED)

EF2

Overdosing of detergent (too much foam during drain phases)
Excessive detergent dosing
Drain tube kinked/blocked
Drain filter dirty/blocked

EF3

Control water intervention
Water leakage on the base
Faulty water control device
Water drain and cycle blocked OFF/reset

EF4

Low pressure of water fill, no signal of flow meter and solenoid open
Tap closed, low water fill pressure - Reset

E00

No alarm

AEG Washing Machine Spares

We have deliberately not given links to any spares in this article and, as you may suspect from this guidance, with very good reason.

Zanussi, AEG, Tricity Bendix and all other Electrolux Group appliances are found using two key pieces of information, what the part is and the PNC number from the rating plate. We can often find them from the model number because we can eliminate multiple instances on occasion and, we know what we're looking at and for, you often won't. But, even with our knowledge even we will often need the PNC code to identify the machine correctly and, accordingly, the spares required.

Our advice is very simple, don't guess at it and end up with the wrong parts, contact us from this link and check that you are ordering the correct spares.

More Help, Advice And Guidance On AEG Washing Machines

Should you need more help and guidance please use the links from this article as most of them will help you to understand your AEG washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.
You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our washing machine forum because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Zanussi, AEG, Tricity Bendix or Electrolux washing machine or washer dryer model please post a request to confirm this in the forums.

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