09 January 2012

ISE AW23 Washing Machine Fault Codes

This set of fault codes for the AW23 washing machine model only from ISE and may not relate to any other models.

These error codes do not relate to ALL ISE washing machines. If you are unsure please ask in the forums as well as for all other ISE washing machine fault codes.

Before you start any investigation of the fault or even remove the lid of the washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying washing machine spares from our spare part store and, if you decide that you need a washing machine engineer please support the local repairers that help make this site possible, you can search for a local washing machine repairer using our engineer search.

ISE AW23 Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by ISE and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

ISE Washing Machine Spares

We have purposely not listed any ISE washing machine spares in this article.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

P**

Display shows P followed by two digits. The two digits can be any numeric value that corresponds to a program number. This is not a fault.

The program dial has been moved while the machine was in operation.

The program will complete as normal but the display may still be displayed and the machine not able to select a new program.

Press and hold the start/reset until the error clears, restart program.

E01	No feedback signal from the washing machine door lock After 15 seconds, the E01 code is shown and the washing programme is stopped. Open or close door of the washing machine Damaged door lock Door lock shifts the lock detector insufficiently

E02	Fill timeout, filling takes more than two minutes After washing ends, the E02 error is shown. Additional water taking is blocked above the pressure control level. Low water pressure Supplying hose or valves are partly clogged

E03

Failure to drain, the washing machine takes more than one and a half minutes to drain down

The next spinning after pumping out is limited to 400 rpm, after the programme ends the E03 code is shown.

Blocked pump
Clogged or obstructed drain hose
Damaged pressure control sensor
Faulty drain pump

E04

The washing machine pressure control sends an “overflowing” signal - Overfill detected

The programme is stopped, the pump is switched on and the E04 code is shown. 1.5 minutes after the “empty” signal from the pressure control, the pump is switched off. If water is detected once again when E04 is shown, the pump is switched on again.

Solenoid valves are locked in the “open” position
Water pressure changes during a washing cycle
The washing cycle starts with the water supply closed; the water supply is opened during washing
Damaged pressure control sensor

E05	Fill level not reached ten minutes after fill begins The programme is stopped and the E05 code is shown. No water supply Very low water pressure Damaged solenoid valve Damaged pressure control

E06	The washing machine does not detect that the machine has drained after ten minutes The programme is stopped and the E06 code is shown. Blocked pump Clogged or obstructed drain hose Damaged pressure control sensor Faulty drain pump

E07	Not used on the AW23 washing machine Leak detected where sensor is fitted, not used on the AW23

E09	Too much foam detected in the washing machine The programme ends without spinning with the error code displayed The washing machine is operational, too much detergent

E11	No detection of the triac for the door lock After 2 seconds the E11 code is shown and the washing programme is stopped. Damaged printed board

E21	Failure to read washing machine motor tacho The programme is stopped and the E21 error code is shown. Damaged motor (tachogenerator, thermal switch or wiring) Removed motor junction Open thermal switch as a result of motor overheating

E22

Short circuit on the washing machine motor triac

There is a signal from the tachogenerator although
the motor is not powered. The programme is stopped and the E22 error code is shown.

Damaged electronic system (single cases may be caused by putting in a very unbalanced load such a blanket or a bathrobe).

E31	Temperature sensor shorted The programme is not stopped. After the washing ends, the E31 error is shown. Temperature sensor defective Wiring to temperature sensor defective or shorted

E32	Temperature sensor is open circuit The programme is not stopped, after the washing ends, the E32 error is shown. Temperature sensor defective Wiring to temperature sensor defective

E34	Water heater not detected in circuit Washing machine will completed the cycle and end with the E34 error code displayed Heater open circuit Power supply voltage too low Heater leads or plug burnt Pressure sensor damaged

E42

Door has not unlocked in over two minutes

The error occurs at the end of washing, if after washing ends, the door is not unlocked within 2 minutes. The E42 code is shown and does not allow another cycle to be switched on without resetting the error code.

Reset the machine from the Start/Reset button
Damaged door lock
Door locked mechanically

E51	Incorrect data in washing machine programmer memory Displayed as error code, washing machine start not possible, washing machine disabled Washing machine programmer damaged

E52	Incorrect data in washing machine programmer memory Displayed as error code, washing machine start not possible, washing machine disabled Washing machine programmer damaged

E53	Input circuit EMC errors Displayed as error code, washing machine start not possible, washing machine disabled Washing machine programmer damaged

E54

Washing machine autotest error

Displayed as error code, washing machine start not possible, washing machine disabled

The washing machine dial has been turned or options selected too quickly and the machine has not been able to process the commands or engage the options as requested.

This is a common error where people press buttons repeatedly thinking that the command has not been accepted as the display has not updated instantly.

In all cases simply reset the machine by holding the Start/Reset button for approximately thirty seconds and the error will clear and the washing machine will return to normal operation.

More ISE Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your ISE washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our forums because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model.

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